Bank with ease

iBanking

POSB iBanking gives you the freedom to manage your money anytime anywhere. A secure and simple way to bank – 100% security guaranteed.

POSB iBanking

With the largest internet banking base in Singapore, you can transfer money to almost anyone in Singapore.

Start banking online today and get connected to more than 110 services.

What’s more, it’s FREE!

More than 2 million customers trust iBanking to:

Forgot iBanking PIN      Forgot iBanking User ID      Create iBanking PIN

iB Intro Demo         iB Services Demo

As the bank that cares, we’ve built in security features that protect every transaction you make with POSB iBanking:

1) 100% confidence with automatic coverage under our Money Safe Guarantee – In the unlikely event that there is an unauthorized transaction, we will repay the money taken from your account.

2) Safe and secure transactions with Transaction Signing (multifactor authentication) & transaction alerts

How to Apply

Product Details

As the bank that cares, we’ve built in security features that protect every transaction you make with POSB iBanking. POSB iBanking is the first in Singapore to guarantee your money is secure when you bank online.

The moment you become an iBanking customer, you’ll be automatically covered by this guarantee. In the unlikely event that there is an unauthorised transaction, we will repay the money taken from your account.

While we’ll protect you with the latest online security feature, as a customer, you too have a role to play in protecting yourself online and taking measures to safeguard against unauthorized access.

 

What you need

What you can do

User ID

PIN

Mobile Phone

New IB Secure Device

  • Login to iBanking
  • View Account Balance
  • iBanking_icon

For your convenience, you will only need your IB User ID & PIN to login. No IB Secure Device is needed. To ensure confidentiality, all key account details are masked.

 

 

  • Transaction History
  • Bill Payment
  • Funds Transfer
  • … and more  
    sms_icon

Use the new SMS login feature or IB Secure Device to perform selected transactions securely.

  • High value transactions
  • Add new payees
  • Update personal particulars
  • token_icon

Secure your key transactions using Transaction Signing with your new IB Secure Device.

Benefits

  • Quick Access to Account Summary: login to iBanking and view your Account Summary using only your User ID and PIN. No iB Secure Device is required.
  • SMS Login: access selected services such as Transaction History and low value funds transfer conveniently using ibanking OTP (One Time Password) sent via SMS to your registered mobile phone.
  • Transaction signing: perform higher value transactions of up to S$25k with a more secure authentication process using your iB Secure Device.

Enjoy added security with ease of mind today!

How to Apply

We are committed to providing you a safe and convenient experience online. If you need further details or clarifications, please refer to the Security FAQ Transaction signing.

If you are new to iBanking or have requested for a replacement device.

What you need on hand:

  • iB Secure Device.
  • Letter accompanying iB Secure Device.

> 

How to register:

  • Login to iBanking.
  • Follow the simple on screen instructions.

> 

Login now

How to Use

Using the iBanking Secure Device

Now easier than ever with on-screen instructions, every step of the way.

For your convenience, you only need your User ID and PIN to check your Account Summary. No iB Secure Device is required.

For other transactions, simply follow the on-screen instructions for the various procedures to perform Transaction Signing.

 

View Demo

  • Check your last login details on your iBanking or mBanking accounts and notify us if you notice any doubtful logins.
  • Keep your PIN and user ID confidential at all times. Keep your iB Secure Device secure with you.
  • Never leave your session unattended and log off your online session after use.
  • Notify us immediately if you have lost your iB Secure Device.
  • Update us immediately when you change your contact details.
  • Do not intentionally disclose your personal information to suspected websites.
  • Protect your computer from malicious programs by using AntiVirus software.
  • Check that you are using the official DBS / POSB iBanking site. You can do this by clicking on the “padlock” icon in your web browser and confirming that the certificate is issued by DBS.
  • Ensure that you read and follow the instructions carefully before using your SMS OTP.
  • Download the mobile banking application only from BlackBerry, Apple iTunes, and DBS hosted sites. Downloading from websites other than these could lead to using a mobile banking application that is not legitimate.
  • Do not hack or modify your mobile device. Doing so can make your mobile device more prone to viruses and malicious software.

Transaction Signing

  1. What is Transaction Signing?

    Transaction Signing is a procedure introduced in Dec 2012 as part of an industry-wide initiative to bring you a more secure online banking environment. It is used for certain "high-risk" transactions like adding payees, updating personal particulars, or performing high-value transactions.

  2. Why was I not prompted to enter OTP after entering my iBanking User ID and PIN?

    With the introduction of Transaction Signing, changes have been made to make it easier and more convenient to transact on iBanking. To provide you quick and easy access to your basic account information, you only need to login using your User ID and PIN.

  3. Can we access DBS/POSB iBanking without token?

    Yes, you are now able to conveniently perform selected services such as Transaction History and low value fund transfers and bill payment conveniently using SMS OTP that is sent to your mobile phone registered with the bank.

    To allow us to direct the SMS to the correct phone number, please ensure that you register your mobile phone number with us at the earliest. Registration may be done at either any of our ATMs, or by completing the form found here

Transaction Alerts

  1. What are transaction alerts?

    The bank has introduced email and SMS notification alerts when you perform selected transactions via iBanking and mBanking as well as other channels. This enhanced security feature helps ensure that you are immediately alerted on any unauthorized transactions. Click here to view the selected transactions.

  2. How do I register my mobile number and email address for the transaction alerts?

    Simply login to DBS/POSB iBanking and select ‘Update Particulars and Contact Preferences’ to register your email address and mobile number.

Money Safe Guarantee

  1. What is Money Safe Guarantee?

    DBS is the 1st bank in Singapore that guarantees your money is 100% safe when you bank online. This means you can get back money lost from your account through any unauthorised transaction. As an iBanking customer, you will be automatically covered by this guarantee.

iBanking OTP

  1. What is iBanking OTP?

    iBanking OTP serves as an additional security feature that uses a One Time Password authorisation. You will need to register your mobile number with the Bank in order to receive iBanking OTP via SMS for the following:

    • SMS Login – An 6-digit OTP will be sent to your registered mobile number via SMS. SMS Login is a feature introduced in Dec 2012 as an alternative second factor authentication on top of using the iB Secure Device.
    • Transactions – An 6-digit OTP will be sent to your registered mobile number via SMS to authorize and complete selected transactions such as Update Personal Details.
    • Notifications – SMS alerts will be sent to your registered mobile number upon completion of your online transactions.

  2. Can I share my mobile number with my family?

    The bank uses SMS to communicate transaction alerts and one-time passwords (OTP) for bank transactions, these alerts and SMSes are confidential and meant to be viewed by the account holder only.

    As such, a mobile number is unique to each customer on our record – this is in place to safeguard our customer’s interests.