Secured Mailbox is a channel on iBanking that assists you in any account related questions you may have, securely. With this service, you no longer have to spend time waiting on the phone or queuing up at branches!
All you have to do is follow these 3 simple steps:
Step 1: Login to iBanking
Step 2: Click on "Contact Us" at the left navigation panel
Step 3: Compose and send us an email for our follow up
For more information on Secured Mailbox, please click on the FAQ.
If you need help, you may contact our Customer Service Hotline at 1800 111 1111.
Start paperless banking with eStatement. The fast, easy and secure way to access up to 36 months of accumulated past statements. Click here to find out more.
An overview of banking products and services you have with the bank. You can also retrieve the latest balances on your S$ Deposit, Foreign Currency Deposit, Loan, Unit Trust, Margin Trading Securities Financing Account, Credit/Charge Card and Cashline Accounts.
You can enquire on the transactions details of your S$ Deposit and Foreign Currency Fixed Deposit Account. You may enquire details based on selected date up to the past 2 months, as well as choose from five sorting preferences. The transaction history download function allows you to download your account details in Microsoft Excel or Lotus 123 format to your personal computer.
Cheque Status Enquiry
You can enquire on the status of your issued cheques including Cashline accounts, whether they have been paid, returned or are pending clearance.
Credit/Charge Card Enquiry
You can view the credit limit, available limit, full payment, minimum payment, payment due date, perks$, and transaction history for unbilled transactions, current statement and previous statement of all your POSB credit/charge cards (including your supplementary cards)
Debit Card Enquiry
You can get the details on transactions that have been paid for, and transactions pending settlement, of your DBS MoneySmart Debit Card and POSB MasterCard Debit Card.
ATM/Debit/Credit Card Activation
You can activate your ATM/Debit/Credit instantly Card via iBanking or at any DBS/POSB ATM.
Request for ATM Card Limit Changes
You can now change your ATM card limit. The ATM card limits can be changed for your Daily NETS Limit, Daily ATM Cash Withdrawal Limit and Daily ATM 3rd Party Funds Transfer Limit.
Request for Cashline Auto Top-Up
You can now link your bank accounts to your Cashline account to ensure you have sufficient funds for whatever, whenever. Cashline will automatically top up your bank account when it falls under a pre-determined minimum balance. The Cashline prevailing interest rates apply on all outstanding debit balances in your Cashline account.
Email Alerts allow customers to receive email notification on iBanking Transactions. Customers can opt for the same or different email address if they wish to receive updates on our products and services.
For your convenience, you can even inform us in advance (up to a maximum of 30 days), before you move to your new address.
Click here to find out more.
Update Personal Details
Update personal particulars such as email address, employment details and mobile number (for iBanking OTP) right here. Simply Select: My Preferences > Personal Details Update
Change your 6-9 digits Personal Identification Number anytime you like.
Click here to find out more about Security and You
Select Preferred Brand Screen
If you have both DBS and POSB account, you will have the option of selecting your preferred brand of either DBS or POSB screen. Simply login to iBanking and select ‘My Preferences’ on the left navigation menu.