Please call MSIG 24-hour Dental Assist hotline at 6827 2418 before your visit to the dentist. MSIG will advise you on the covered benefits and limits and the necessary documents for your claims submission. It is not necessary for you to call in an emergency situation.
A) For visits to panel of approved dental clinics
You are not required to submit the claim for dental treatments covered under the Policy. MSIG will settle the expenses directly with the clinic.
For dental treatments not covered under the Policy, you would have to bear the cost and settle the expenses directly with the clinic.
Please click here for the list of approved dental clinics.
B) For visits to a non-panel dental clinic
For more details on the Claims Conditions, please refer to the Policy Contract and Product Summary. For enquiries on your claim, please contact MSIG at 6827 7607 (Monday – Friday, 8.45am to 5.30pm, excluding public holidays).