SMS Banking

SMS Banking

A convenient way to perform simple banking transactions anytime, anywhere via SMS.

SMS Banking

 

Features & Benefits

SMS banking allows you to check your account balance, pay credit card bills and more. Simply send a keyword command to 77767 and receive an SMS response to help you with your transactions. What’s more, the service is free when you use it in Singapore.

  • Instant top up to your mobile prepaid card with just an SMS
  • Perform simple banking transactions anytime, anywhere via SMS
  • Instantly access your bank account and card details
  • No POSB digibank (online and mobile banking) or token required
 

Direct Crediting Service

Direct Crediting Service (DCS) allows you to receive your CDP dividends directly into your DBS/POSB accounts.

  • No need to visit the branch to sign up for the service
  • No pre-registration required
  • No iBanking or token required
 

How to Register

To register for SMS Banking^, SMS to 77767:

  • Register<space>NRIC/Passport number<space>preferred account’s* last 4 digits Example: Register S1234567A 1234

To register for Direct Crediting Service, SMS to 77767:

  • Dividend<space>preferred account’s last 4 digits to 77767
    Example: Dividend 1234

^ Before registering, please ensure your mobile number has been updated with the bank. To register your mobile number with us, you can login to POSB digibank (online and mobile banking) or visit any DBS Branch. If you do not have an iBanking account, register here.

* Your preferred account is the primary current/savings personal account that will be used for all financial transactions via SMS Banking, including the receipt of dividends after registration.

Terms and conditions apply.

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Keyword Commands

To perform SMS Banking transactions, simply send us an SMS with the following keyword command. Remember to register first!

SMS the following keyword commands to 77767
Check account balance SMS Balance<space>account’s last 4 digits
Example: Balance 0888
Check last 3 transactions SMS Transactions<space>account’s last 4 digits<space>
Example: Transactions 0888
Transfer funds from one of your DBS/POSB accounts to another SMS Transfer<space>account's last 4 digits<space>to account's last 4 digits<space>amount
Example: Transfer 3333 0888 $500
Topup your mobile prepaid SIM Card SMS Topup<space>Telco<space>Prepaid mobile number
Example: Topup StarHub 9333 0888
Check last 10 mobile prepaid top-up transaction SMS Transactions<space>Prepaid
Example: Transactions Prepaid
Check credit card outstanding balance SMS Card<space>bill<space>card’s last 4 digits
Example: Card bill 7777
Credit card available credit limit SMS Card<space>limit<space>card’s last 4 digits
Example: Card bill 7777
Pay DBS/POSB credit card bill Pay minimum amount:
SMS Pay<space>card<space>min<space>Card’s last 4 digits
Example: Pay card min 7777

Pay full amount:
SMS Pay<space>card<space>full<space>Card’s last 4 digits
Example: Pay card full 7777
Deregister SMS Banking SMS Deregister<space>NRIC/Passport no.
Example: Deregister S1234567A

To view the full list of SMS keyword commands, simply SMS Help to 77767.

For banking transactions on your preferred account, you do not need to enter the account's last 4 digits in the SMS keyword command.
E.g. To check account balance, simply SMS Balance to 77767.

For these services, no prior registration is required!
Card activation SMS Activate<space>card’s last 4 digits
Example: Activate 7777
Allow card's magnetic stripe for overseas use With end date:
SMS Enable<space>overseas<space>card’s last 4 digits<space>start date in DDMMYYYY<space>end date in DDMMYYYY
Example: Enable overseas 7777 01012014 28022014

With no end date:
SMS Enable<space>overseas<space>card’s last 4 digits
Example: Enable overseas 7777
Disable card's magnetic stripe for overseas use SMS Disable<space>Overseas<space>Card's last 4 digits
Example: Disable overseas 7777
Direct Crediting Service (DCS) SMS Dividend<space>preferred account’s last 4 digits
Example: Dividend 1234
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Frequently Asked Questions

    1. What is SMS Banking?

A fast and convenient way to get your account and card information on the go! All you have to do is send us an SMS with a short keyword command and you’ll get a reply instantly!


    1. How does it work?

To start using SMS Banking, you have to register by sending an SMS to 77767 in this format:Register<space>NRIC/Passport<space>last 4 digits of your preferred account* number

*Your preferred account is the main account that will be used to fund all financial transactions you perform via SMS Banking.

Upon successful registration, you’ll be able to check your account balance, perform first-party transactions and more.

*Please take note that the SMS Banking service is currently only available for customers with DBS/POSB bank accounts and/or Credit Cards.


    1. Are there charges to enrol for SMS Banking?

This is a free service locally. Only regular SMS auto-roaming changes by your mobile operator will apply if you are using it from overseas.


    1. Is SMS Banking restricted to any particular Singapore mobile service provider?

It’s available with all three mobile operators - M1, Singtel, and StarHub.


    1. What if I am using an overseas mobile service provider?

SMS Banking is only available via local mobile service providers in Singapore and not accessible by overseas mobile service providers.


    1. I have just changed my mobile service provider but retained my existing mobile number using the full mobile number portability solution. Do I need to update the bank?

As long as there’s no change in your mobile number, no updates are needed. However, you may experience some service disruptions when your mobile number is being switched from your old mobile service provider to the new one. The service disruptions may last up to three hours.


    1. I have changed my mobile phone number. Do I need to inform the Bank?

      Yes, as SMS Banking services and transaction alerts may contain your account information, it is important to update the bank when you change your mobile number.

      You can update your mobile phone number via :


    1. I have lost my mobile phone. Do I need to inform the Bank?

Yes, as SMS Banking services and transaction alerts may contain you account information. It is important to update the bank to deregister SMS Banking service.


    1. Will I be able to use SMS Banking services when I am overseas?

Yes, you can continue to use SMS Banking service to 77767. However, you may experience a delay when you are overseas due to variations in the network/traffic of overseas mobile operators.


    1. How do I know if SMS Banking is secure?

SMS Banking only works on registered mobile numbers. You must use the mobile number registered with the Bank to enjoy these services. As a gentle reminder, kindly update the Bank immediately if there are any changes to your contact details.


    1. Do I have to register for all SMS Banking services?

      No, registration is only required for selected services. The following services do not require pre-registration:

      • Card Activation
      • Allow card’s magnetic stripe for overseas use
      • Disallow card’s magnetic stripe for overseas use

    1. Are SMS Banking replies immediate?

Yes, upon sending the SMS keyword command, you will receive an SMS notification immediately to let you know that the transaction has gone through. Delays in receiving the SMS could be due to network or reception issues.


    1. Is the funds transfer function via SMS Banking immediate?

Yes, Fund transfers are immediate between your DBS/POSB Current and Savings Accounts. However, Credit Card transfers take about one working day to be reflected in your account history.


    1. Can I make a payment of any amount for my Credit Card bill using SMS Banking?

No, for Credit Cards, you can either make the minimum or full payment of the month’s outstanding amount.


    1. I have already paid the minimum outstanding amount for my credit card via SMS. Can I still make the full payment?

Yes, you may still SMS Pay<space>Card<space>Full<space>card's last 4 digits


    1. I am a Supplementary Credit Cardholder, will I be able to use SMS banking services for Credit Card related enquiries/transactions?

No. SMS Banking services for Credit Card related enquiries/transactions are not available for Supplementary Cardholders. These services are only available for Principal cardholders.

Click here for the full terms & conditions

    1. What is this service about?

It’s a fast and convenient way to pay all your Credit Card bills in one go! All you have to do is send us an SMS with a short keyword command.


    1. How does it work?

To pay all your credit card bills with a single SMS, simply register by sending an SMS to 77767 in this format: Statement<space>Last 4 digits of your preferred account* number

*Your preferred account is the main account that will be used for all payment transactions you perform.

Upon successful registration, you’ll be able to pay all your credit card bills with a single SMS.


    1. Do I have to incur any charges for this service?

This service is free locally. If you’re overseas, regular SMS auto-roaming charges imposed by your mobile operator apply.


    1. Is this service restricted to any particular Singapore mobile service provider?

It’s available with all three mobile operators - M1, Singtel, and StarHub.


    1. What if I am using an overseas mobile service provider?

This service is only available via local mobile service providers in Singapore and is not accessible by overseas mobile service providers.


    1. I have just changed my mobile service provider, but have retained my existing mobile number. Do I need to inform the Bank?

As long as there’s no change in your mobile number, you will not need to inform the Bank. However, you may experience some service disruptions when your mobile number is being switched from your old mobile service provider to the new one. The service disruptions may last up to three hours.


    1. I have changed my mobile phone number. Do I need to inform the Bank?

      Yes, it is important to inform the Bank when you change your mobile number, as this service is only valid with the mobile phone number registered with the Bank.

      You can update your mobile phone number via :


    1. Will I be able to use this service when I am overseas?

Yes, you can continue to use this service. However, you may experience a delay when you are overseas due to variations in the network/traffic of overseas mobile operators.


    1. How do I know if this service is secure?

This service only works on registered mobile numbers. You must use the mobile number registered with the Bank to enjoy this service. As a gentle reminder, kindly update the Bank immediately if there are any changes to your contact details.


    1. After sending an SMS keyword command, would I receive immediate reply notifications?

Yes, you will receive an SMS notification immediately to let you know that the transaction has gone through. Delays in receiving the SMS could be due to network or reception issues.


    1. Can I use this service to make a Credit Card bill payment of any amount?

      No, you can either make the minimum or full payment of the month’s outstanding amount for all your DBS/POSB Credit Cards in one go.


    1. I am a Supplementary Credit Cardmember, will I be able to use this service to pay my Credit Card bills?

No. This service is only available for Principal Cardmembers.

Click here for the full terms & conditions

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Awards

  
Global Finance
Best SMS/Text Banking (Asia-Pacific)

* Your preferred account is the primary current/savings personal account that will be used for all financial transactions via SMS Banking, including the receipt of dividends after registration.

^ Before registering, please ensure your mobile number has been updated with the bank. To register your mobile number with us, you can login to DBS iBanking or visit any DBS Branch. If you do not have an iBanking account, register here.

Terms and conditions apply.