At a Glance

Enhanced Security

Our suite of transaction alerts lets you bank with confidence and peace of mind. Choose how you want to be notified by customising your alerts preference and alert threshold limits via digibank online.

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List of Transaction Alerts

Personal Account Alerts
Update Personal and Contact details
Update Mailing Address
Manage Alerts
Increase Transfer and Payment Limits

Digital Transactions Alerts
Add Payee
Funds Transfer to My Account
Funds Transfer to Other DBS/POSB Account
Funds Transfer to Other Bank Account
Future-dated Funds Transfer to Other Bank Account
Funds Transfer to Overseas Account
One Time Funds Transfer and Payment
Pay Other Bank Cards
Pay Easy Services
Bill Payments
d2Pay (eNETS Transactions)
PayNow Outgoing Transactions
Topup Transactions
Scan and Pay Transactions

ATM and Banking Services Alerts
Local ATM Cash Withdrawal
Overseas ATM Cash Withdrawal
Local NETS Transactions
Overseas PIN Transactions
Funds Transfer
Bill Payments
Topup Transactions
Cheque Clearing
GIRO Arrangement*
Standing Instruction Set-up*

* From 28 Nov, we will be sending transaction alerts to your preferred email address for your monthly GIRO/SI.

Local Card Transactions
Overseas Card Transactions
Online Card Transactions
Cash Advance

Outgoing Transaction Notifications

Alternatively, you may call our 24-hour DBS Customer Service Hotline at 1800 111 1111 or +65 6327 2265 (Overseas) for assistance on:

  • ATM and Banking Services Alerts
  • Alerts on DBS/POSB Cards(s)

Frequently Asked Questions

Transaction alerts is a notification service where you will be informed of important transactions on your account. These alerts will be delivered to you via SMS and/or email.

You are advised to enrol for the Alert service to receive notifications for any transactions on your DBS/POSB accounts. Learn more tips on how to protect yourself from unauthorised transactions.

You can choose which Alert you want to receive by logging into digibank online. Select Manage Alerts under the Preferences section located at the top right corner of digibank online.

You will receive a confirmation SMS from DBS after you have updated your Alert preferences.

Yes. You can set your preferred threshold limit via digibank online or visit any DBS/POSB branch except for overseas ATM cash withdrawal where you will receive alerts on every transaction.

The minimum threshold alert limit varies by transaction type. To learn more, click here.

Yes. You can choose the preferred mode of alert via digibank online or visit any DBS/POSB branch.

The Alert service is provided to you free. However, if you are travelling and on a roaming network, your mobile service provider may charge you for receiving any incoming SMS depending on your prevailing mobile plan. Please check with your mobile service provider for more information.

Please call our 24-hour DBS Customer Service Hotline at 1800 339 6963 or (65) 6339 6963 from overseas for clarification on the alert that you have received.

Yes, a joint account holder can apply for the Alert service. Alert will only be sent to you if you initiate the transaction and not to the rest of the account holders.

Yes, please update the Bank as soon as possible with your latest email address and mobile number via digibank online or visit any DBS/POSB branch.

Simply login to your PayLah! app:

  1. Tap on More > Settings > Manage Notifications
  2. Turn off the Outgoing Payments button

Login to digibank and select the account which the transaction was debited.

The GIRO/Standing Instruction transaction alerts are not optional and are only sent via email.

Note: Email alerts for successful GIRO/Standing Instruction transactions are temporarily suspended as we are upgrading our system. Email alerts for these transactions will resume after the system upgrade.

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