My Account - Instant Multi Currency Account Opening

General

Why do I need to download DBS digibank app to open an account?

If you are a new DBS / POSB customer, you can open your personal My Account via the digibank app. With just one application, you can open a personal My Account, obtain a debit card, and set up PayNow all at once.

For further assistance, simply drop us a note here and our service team will contact you at your preferred date and time.

Is My Account a multi-currency account?
Yes. My Account is a multi-currency account.
What are the currencies I have access to with My Account?

With My Account, you have access to 12 foreign currencies and the Singapore dollar. The 12 foreign currencies are:

  1. Australian Dollar (AUD)
  2. Canadian Dollar (CAD)
  3. Chinese Renminbi (Offshore) (CNH)
  4. Euro (EUR)
  5. Hong Kong Dollar (HKD)
  6. Japanese Yen (JPY)
  7. New Zealand Dollar (NZD)
  8. Norwegian Kroner (NOK)
  9. Sterling Pound (GBP)
  10. Swedish Kroner (SEK)
  11. Thai Baht (THB)
  12. US Dollar (USD)

You can also exchange these currencies conveniently at prevailing rates.

Are there any fees or minimum balance that come with My Account?

My Account comes with zero service charge and no requirement on maintaining a minimum balance.

There is a S$2 account fee per month for customers who are not enrolled to electronic statements and receiving paper statements. The account fee is waived for customers up to 16 years old or who are enrolled to electronic statements.

How can my child own a personal account?

Your child is required to be 16 years old on the date of application. To apply for a personal deposit account, your child can open one via digibank mobile app.

The following actions should be carried out by your child.

Apply for first account with DBS/POSB.

Click here to get started.

Has an existing deposit account with DBS / POSB and has digibank access.

digibank app

Log in, select More > Deposit Accounts.

Can I convert the Joint-Alternate My Account for Kids to a personal account for my child?

Joint-Alternate My Account for Kids cannot be converted to a personal account. Your child can apply for a personal account separately via digibank online or mobile app once they are 16 years old on the date of application.

If your child has digibank access

Your child can:

digibank app

Log in, select More > Deposit Accounts.

If your child has no digibank access

Please refer to the FAQ point above on how to apply for access.

How is interest calculated?

Interest is computed daily and credited at the end of every month.

Card

Can I link my My Account to a DBS Visa Debit Card for multi-currency spend? What are the eligible DBS Visa Debit Cards to be linked to My Account?

Yes, your My Account can be linked to an eligible DBS Visa Debit Card to enable you to transact directly in foreign currency without conversion fees.

The eligible DBS Visa Debit Cards are:

  1. DBS Visa Debit Card
  2. DBS Treasures Visa Debit Card
  3. DBS Treasures Private Client Visa Debit Card
  4. DBS Private Bank Visa Debit Card
How do I link my eligible DBS Visa Debit Card to my My Account?

For digibank mobile, please:

  1. Log in to digibank mobile
  2. Upon successful login, tap “More”
  3. Under “Manage Cards & Loans”, select “Link Card to Account”
  4. Select the Card you wish to link your My Account to
  5. Verify the details and tap “Confirm” to complete the card linkage

For digibank Online, please:

  1. Log in to digibank Online
  2. Under “Cards”, select “Link Card to Deposit Account for ATM Use”
  3. Select the Card you wish to link your My Account to
  4. Verify the details and click “Submit” to complete the card linkage
How many foreign currencies can I transact with my primary linked DBS Visa Debit Card?

There are 11 available foreign currencies:

  1. Australian Dollar (AUD)
  2. Canadian Dollar (CAD)
  3. Euro (EUR)
  4. Hong Kong Dollar (HKD)
  5. Japanese Yen (JPY)
  6. New Zealand Dollar (NZD)
  7. Norwegian Kroner (NOK)
  8. Sterling Pound (GBP)
  9. Swedish Kroner (SEK)
  10. Thai Baht (THB)
  11. US Dollar (USD)

Renminbi Offshore (CNH) is not available for the card feature.

Will my foreign currency funds be debited automatically when I spend using my linked DBS Visa Debit Card?

Yes. If your My Account is linked as the primary account to your DBS Visa Debit Card, foreign currency purchases made online and overseas will automatically be debited from your account’s respective foreign currency funds without any foreign exchange conversion fees. This also applies to overseas ATM withdrawals.

Note: The respective Multi-Currency Account (MCA) foreign currency wallet must contain sufficient funds prior to making a transaction. Only then will your transaction be automatically debited from the respective foreign currency wallet without any foreign exchange conversion fees. Please ensure that your DBS Visa Debit Card is primary linked to your MCA and the correct currency is selected at point of transaction. Please also note that in some cases, depending on how the merchant processes your transaction, your transaction may be billed to you in another foreign currency other than the local currency.

What should I select on the overseas ATM for foreign currency cash withdrawals using my primary-linked DBS Visa Debit Card?

Generally, overseas ATM withdrawals will be automatically deducted from your primary account. However, if prompted, please select "Checking/Current Account" to withdraw foreign currency cash overseas from your My Account using your linked DBS Visa Debit Card.

Please ensure you have sufficient foreign currency funds in your account prior to withdrawal. Otherwise, the foreign currency cash withdrawal will be deducted from your SGD wallet.

I have my My Account opened, but I don’t have my Visa Debit Card yet. How can I get my Visa Debit Card?

Click here to apply online for a Visa Debit Card instantly and it will be mailed to you within 5 working days.

Alternatively, you can log in to DBS digibank app and tap on ‘More’ followed by ‘Cards’.

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