Reset digibank PIN

If you have forgotten or wish to change your digibank PIN, you can update it through your digibank Mobile App or our website.

Banking Part of: Guides > Your Guide to digibank Online

How to reset your digibank PIN

digibank Mobile App
  • Launch your digibank Mobile App and select Log In.
  • Tap Forgot your PIN?, and indicate your Identity Type, Identity Number and Date of Birth.
  • Tap Next and select the option that you like to identify yourself via:
    • Debit / ATM Card; OR
    • DBS Secure Device (Token)
  • After identification, Enter New PIN and tap on Set New PIN to complete the reset of your digibank PIN.

Don't have digibank?
Download from Apple App Store    Download from Google Play Store

DBS Website

To reset your digibank PIN online, you need to have a registered iB Secure Device.

  • Visit our digibank Online Login page here.
  • Select Forgot PIN.
  • Enter your credentials (eg. NRIC, ATM/Debit Card Number & Card PIN).
  • Authenticate your request using your Debit/ATM card details or DBS iB Secure Device.
  • Enter your new digibank PIN.
  • Re-authenticate using DBS iB Secure Device or SMS OTP, and your PIN will be changed immediately.

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