Retrieve a Forgotten digibank User ID

You can retrieve a forgotten User ID on our website.

Part of: Guides > Your Guide to digibank online

How to Retrieve a Forgotten digibank User ID

To retrieve your digibank User ID online, you need to have a registered iB Secure Device.

  • Visit our digibank online login page.
  • Click on Forget User ID.
  • Enter your credentials (eg. NRIC, ATM/Debit Card Number and Card PIN).
  • You will be able to retrieve your existing User ID immediately after validation.
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