Enrolment to Voice Biometrics

Enrolment to Voice Biometrics is seamless. Find out more about the enrolment and opt out process.

Banking Part of: Guides > Voice Biometrics and Phone Banking

How to enrol

  • Your "Voiceprint" will be collected when you speak to our Customer Service Officers for your regular banking enquiries.
  • Upon successful enrolment to Voice Biometrics, your subsequent calls to us may be automatically authenticated using your voice.
  • If you wish to opt out of Voice Biometrics, please let us know through our Feedback form. Otherwise, no further action is required from you.
    • You may re-opt in to Voice Biometrics at any time by calling us.

More information

Related articles

Was this article helpful?

We welcome your feedback

Information is easy to understand and find
Information is useful to answer your inquiries completely

Need more help?

Contact support and we'll try to resolve your issue quickly.

Contact Customer Support