Verification using Voice Biometrics

Voice Biometrics verifies your identity during the course of your conversation, enabling us to address your queries without the need for verification questions.

Banking Part of: Guides > Voice Biometrics and Phone Banking

  • Verification occurs seamlessly as you speak during the call; a passphrase is not required.
  • As Voice Biometrics compares the speaker's voice against your enrolled voiceprint on record, it is able to detect if someone is impersonating you thus giving your accounts an extra layer of security.

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