Secure Technology

Keep your online banking safe with our advanced technology.

Banking Part of: Guides > Your Guide to Online Security

User ID & PIN
  • All iBanking users are required to have a unique iBanking PIN and User ID which they need to key in first, before accessing their account information or performing online transactions.
  • Your unique User ID and PIN cannot be duplicated by any other user on our system.

Multi-factor Authentication
  • We employ multi-factor authentication, when you perform online transactions - with a User PIN, DBS iB Secure Device and SMS OTP, for greater security.
  • User PIN and DBS iB Secure Device are used during your login, but SMS OTP is only used for higher risk transactions - such as funds transfer.

Automatic Logout Feature
  • When our system detects that your iBanking session has been inactive for some time, you will automatically be logged out. This will prevent any unauthorised users from accessing your account.


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