Maid Protect II

Maid Protect II

At a Glance

Meets Ministry of Manpower’s requirements

S$60,000 personal accident and S$60,000 medical insurance coverage per policy year.

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Get your policy online in a few clicks. Save on agency fees by applying for maid insurance for your new/ transfer maid or renew your maid insurance online.

Tailor the policy to suit your needs with optional add-ons

You have the flexibility to add on benefits such as Waiver of Counter Indemnity and Employer’s Liability depending on your needs.

Your maid plays an important role in your household. Provide her with adequate coverage and protection in the event of unexpected incidents. Choose Maid Protect II – an affordable maid insurance plan underwritten by Chubb Insurance Singapore Limited.Click “Get a quote” and enter your maid’s passport and foreign identification number (FIN) to purchase. Your policy will be sent instantly via email.Get a quoteBy clicking the “Get a quote” button, you will be leaving our website to access Chubb’s website. Please ensure that you understand Chubb’s product features and terms before purchasing.

Features & BenefitsBelow are the key benefits that are provided under the Maid Protect II Basic Plan.View the full list of benefits here.

Benefit Amount

Personal Accident Insurance - Accidental Death

S$60,000

Personal Accident Insurance - Accidental Personal Disability

S$60,000
Refer to the Accidental Permanent Disability Benefit schedule for the applicable percentage of sum insured payable

Medical Insurance
Reimbursement of hospital and surgical expenses due to accidental injury or sickness (including Day Surgery, Pre-Hospitalisation Diagnostic Services, Post-Hospitalisation Follow-up Treatment and Covid-19). Employer will be required to co-pay 25% for expenses above S$15,000.

S$60,000 per policy year

Accidental Medical Expenses Reimbursement
(Sub-limit of S$100 for each accidental injury in respect of treatment by a chinese doctor or chiropractor)

S$1,000

Insurance Guarantee Bond
(Bond to Singapore’s Ministry of Manpower (MOM); not applicable if your maid is Malaysian)

S$5,000

Optional Add-OnsYou have the flexibility to select add-on benefits depending on your needs.

Benefit Amount

Waiver of Counter Indemnity
(For Insurance Guarantee Bond to MOM)

S$5,000 (subject to an excess of S$250)

Employer’s Liability

Choice of:

S$300,000
S$500,000

How it worksA series of possible scenarios to help you better understand how the payout will work in the event your maid incurs Hospitalisation and Surgical (H&S) bills.

Scenario 1: The Maid's H&S bill is S$15,000

Payment by Chubb	Co-payment by You	Remaining Benefit Limit per Policy Year
Full S$15,000	NIL	The Benefit Limit will be reduced based on the amount Chubb paid out, i.e. $60,000 - $15,000 = S$45,000

Scenario 2: The Maid's H&S bill is S$70,000

Payment by Chubb	Co-payment by You	Remaining Benefit Limit per Policy Year
First S$15,000 + 75% of the remaining amount (75% of S$55,000) i.e. S$15,000 + S$41,250 = S$56,250	25% of S$55,000 = S$13,750	The Benefit Limit will be reduced based on the amount Chubb paid out, i.e. S$60,000 - S$56,250 = S$3,750

Scenario 3: The Maid's H&S bill is S$100,000

Payment by Chubb	Co-payment by You	Remaining Benefit Limit per Policy Year
Full S$60,000 (Note that for this scenario, Chubb will cover up to S$60,000 based on the maximum Benefit Limit, instead of S$15,000 + 75% of S$85,000 = S$78,750).	Remaining S$40,000	The Benefit Limit will be reduced based on the amount Chubb paid out, i.e. S$60,000 - S$60,000 = S$0

Scenario 4: The Maid incurs a H&S expense of S$15,000 (Bill 1) and a S$20,000 from a subsequent follow-up procedure (Bill 2) in the same Policy Year

Payment by Chubb	Co-payment by You	Remaining Benefit Limit per Policy Year
Bill 1 - Full S$15,000 Bill 2 - 75% of S$20,000 = S$15,000	Bill 1 - NIL Bill 2 - 25% of S$20,000 = S$5,000	The Benefit Limit will be reduced based on the amount Chubb paid out, i.e. S$60,000 - S$30,000 = S$30,000

Scenario 5: The Maid incurs a H&S expense of $15,000 (Bill 1) and a $20,000 from a subsequent follow-up procedure (Bill 2) in the next Policy Year

Payment by Chubb	Co-payment by You	Remaining Benefit Limit per Policy Year
Bill 1 - Full S$15,000 Bill 2 - 75% of S$20,000 = S$15,000	Bill 1 - NIL Bill 2 - 25% of S$20,000 = S$5,000 Co-payment applies even if Bill 2 occurs in different Policy Years, as the treatment arise from the same condition from previous Policy Year	The Benefit Limit for the Policy Year where Bill 1 was incurred will be reduced based on the amount Chubb paid out, i.e. S$60,000 - S$30,000 = S$30,000 The Benefit Limit for the next Policy Year remains at S$60,000

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Apply nowClick “Get a quote” and enter your maid’s passport and foreign identification number (FIN) to purchase. Your policy will be sent instantly via email.Get a quoteBy clicking the “Get a quote” button, you will be leaving our website to access Chubb’s website. Please ensure that you understand Chubb’s product features and terms before purchasing.

If my maid is injured and requires outpatient medical treatments due to Accidental Injury, will the treatment expenses be covered?

Yes, Maid Protect II provides coverage of up to S$1,000 for outpatient medical treatments due to Accidental Injury. This includes treatments by a registered Chinese Doctor or Chiropractor, subject to a maximum of S$100 per Accidental Injury.

How does the Insurance Guarantee Bond to the Singapore’s MOM work?

Chubb will transmit the details of the Insurance Guarantee Bond for the sum of S$5,000 serving as a security bond on your behalf to the MOM. As such, you do not need to pay the S$5,000 cash up front to the MOM when hiring a maid.

For new and transfer maid, Chubb will transmit your guarantee details to MOM within 14 days prior to the policy effective date.
For renewal maid, Chubb will transmit your guarantee details to MOM within 60 days prior to the policy effective date.

In the event that a demand is made by the MOM, Chubb will first settle the payment and subsequently recover it from you under the Counter Indemnity arrangement of the insurance.

If you have chosen to enhance your plan with the optional cover of Waiver of Counter Indemnity, Chubb will first settle the payment and subsequently recover it from you up to the excess amount of S$250.

How does the Waiver of Counter Indemnity Benefit work?

This applies only to the security bond of S$5,000 paid to MOM on your behalf. If you have chosen to enhance your plan with the optional cover of Waiver of Counter Indemnity, Chubb will waive their rights to recover the security bond of S$5,000 paid to MOM, subject to an excess amount of S$250 which will apply.

How should I renew my maid’s work permit?

Here’s a 3-step guide# to get you started:

Step 1: Get a maid insurance policy
Step 2: Renew your maid’s work permit online (to be done only after Chubb has transmitted the security bond to MOM)
You should receive a renewal letter from MOM about 8 weeks before your maid’s current work permit expires. Log into MOM’s Work Permit Online portal to submit a scanned copy of your maid’s passport personal particulars page (remember to renew your maid’s passport first if it is expiring in 6 months!) and details for delivery of the new work permit. The renewal will cost you S$35.
Step 3: Prepare for home leave/ Get Authenticated Contract (for Filipino maids only)
For Filipino maids, you will need to get an Authenticated Employment Contract and if she’s going on home leave, you also need to apply for an “exit pass”, known as the OEC. You can refer to a checklist of documents that the Philippines Embassy requires here.

For Indonesian maids going on home leave, you need to get a Kartu Pekerja Indonesia Singapura (KPIS) card if your maid does not have one.

# This guide is only for reference. Please visit the respective agencies’ websites for latest updates.

What if I wish to cancel the policy?

You may cancel the policy by giving Chubb 14 days’ notice in writing, provided full discharge is given to Chubb by the relevant authorities in respect of the Insurance Guarantee Bond.

If you cancel the policy, you will receive a short-period refund of the premiums paid for the unexpired period of insurance, subject to a minimum charge of S$50 which will be retained by Chubb. There will be no refund of premiums if the policy is cancelled for more than 180 days from the commencement date of insurance or if there has been a claim.

How to ClaimPlease submit your claims online at Chubb MyAccount. Alternatively, you may contact Chubb’s Customer Service Hotline at +65 6398 8797, (Mondays to Fridays, 9.00am – 5.00pm, excluding Public Holidays) and they will guide you in filing a claim.

Contact UsYou may send an email to dbscs.sg@chubb.com or contact Chubb’s Customer Service Hotline at +65 6398 8797 (Mondays to Fridays, 9.00am to 5.00pm, excluding Public Holidays)Please refer to the Policy Wording for the full details of the terms, conditions and exclusions of this insurance.Click here for full Terms and Conditions Governing Purchase of Insurance Products from Chubb Insurance via the DBS website.DisclaimersMaid Protect II is underwritten by Chubb Insurance Singapore Limited (“Chubb”) and distributed by DBS Bank Ltd (“DBS”). It is not an obligation of, deposit in or guaranteed by DBS. This is not a contract of insurance. Full details of the terms, conditions and exclusions of the insurance are provided in the policy wordings and will be sent to you upon acceptance of your application by Chubb.This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation ("SDIC"). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact Chubb or visit the General Insurance Association or SDIC websites.