Late Fee

Late payment charges are charged to your credit cards when minimum payments aren't received by due dates. Review our fee structure and requirements.

Important information

• Setting up alerts in your Smart Phone's Calendar can save you from late payments charges!
• Learn how to Set up GIRO Payment for your Credit Card Bill.
• Learn how to Pay Credit Card Bills Instantly.

How to identify a late fee

There are various channels which you may identify late fee with us. The most convenient method would be via digibank mobile.

digibank mobile

1

Step 1
Log in to digibank mobile with your Touch / Face ID or digibank User ID & PIN.

2

Step 2
Under Home, tap Cards and select the credit card that you want to check on.

3

Step 3
Scroll through your transaction history to see if you have incurred any Late Charges.

4

Step 4
Make your card payment immediately to avoid incurring additional charges.
(Follow the steps in Pay Credit Card Bills).

Get the latest digibank mobile app now!

digibank online

1

Step 1
Log in to digibank online with your User ID & PIN.

2

Step 2
Complete the Authentication Process.

3

Step 3
Under Cards, select the credit card that you wish to check on.

4

Step 4
Scroll through your transaction history to see if you have incurred any Late Fee.

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For customers with ATM/Debit/Credit Card

Request for Waiver of Charges

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• Request for Waiver of Charges
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• Pay Credit Card Bills