Frequently Asked Questions

Am I eligible to participate in the promotion?

This promotion is eligible for new to DBS/POSB Credit Cardmembers. New Cardmembers are customers who are currently not holding on to any Principal DBS/POSB Credit Card and have not cancelled any Principal DBS/POSB Credit Card within the last 12 months.

How to participate in this promotion?

Simply take the following steps:

  1. Apply for POSB Everyday Card online by 15 July 2024 with the promo code: ‘388CASH’.
  2. Make a min. of S$800 qualifying spend within 60 days from card approval date.
When can I expect to receive the receive the S$388 Cashback?

S$388 Cashback will be credited to your Card Account within 3 to 5 months from meeting the minimum qualifying spend.

What transactions do NOT count towards the qualifying spend?

You may refer to Clause 6 of the terms and conditions for the list of exclusion.

How can I check the merchant category of the posted transactions in my credit card account?

You may check the merchant category of the posted transactions via DBS digibot:

  • Step 1: Click on the digibot icon located at the bottom right of DBS website
  • Step 2: Type Check Recent Transactions into the chat > Click Check Transactions Proceed to Check Recent Transactions
  • Step 3: Click Authenticate me
  • Step 4: Complete the authentication using either your iBanking Login or Card & PIN
  • Step 5: Select Credit Cards > Select the credit card you wish to enquire on > View Transaction History > Type of transactions (Unbilled Transactions / Billed Transactions)
I forgot to input the promo code during the application. What steps should I take?

You may register your interest for the promotion here. Please note that you are still required to fulfil the spending requirements to be eligible for the S$388 Cashback.

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