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Update your particulars conveniently via digibank
Skip the queue and get it done online in just a few taps
Update your particulars conveniently via digibank
At a Glance
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Update your particulars in the comfort of your own home
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Update via digibank
Moved to a new place? Changed your contact details? Got a brand-new passport? Instantly update the following particulars via digibank now!
- Address (Residential/Mailing)
- Email Address
- Mobile Number
- Name
- Nationality
- Passport/Foreigner Pass
Don’t have digibank mobile?
Here are more ways to update your particulars:
|
| digibank mobile | Online (ATM/Debit/Credit Card) | digibank online | Video Teller Machine (VTM) | AXS |
| Address (Mailing) | ✓ | ✗ | ✓ | ✓ | ✓ |
| Address (Residential) | ✓ | ✓ | ✓ | ✓ | ✓ |
| Mobile Number | ✓ | ✓ | ✓ | ✓ | ✓* |
| Email Address | ✓ | ✓ | ✓ | ✓ | ✗ |
| Passport Number | ✓ | ✓ | ✗ | ✓ | ✗ |
| Name | ✓ | ✓ | ✗ | ✗ | ✗ |
| Nationality | ✓ | ✓ | ✗ | ✗ | ✗ |
| Foreigner Pass (e.g. FIN) | ✓ | ✓ | ✗ | ✗ | ✗ |
| Signature Update | ✗ | ✗ | ✗ | ✓ | ✗ |
*Applicable for Work Permit holders only.
Find out more about the different ways you can update your particulars:
digibank mobile
Ready to update your particulars with digibank mobile?
Don’t have digibank mobile? Save, plan and manage your finances on the go – all in one app, download now:
Need more help? Refer to our step-by-step guides.
Online (ATM/Debit/Credit Card)
Use your ATM/Debit/Credit card and PIN, and retrieve your information from Singpass to update your records with the bank.
Do not have Singpass? Register online here.
Need more help? Refer to our step-by-step guides.
digibank Online
Use our online banking platform to update your profile.
Already a digibank user ?
Not yet a digibank user?
Need more help? Refer to our step-by-step guides.
Video Teller Machine (VTM)
Use the VTMs located at some of our branches for services such as personal particulars updates (e.g. mobile number, signature) and card replacements. Click here to find out more.
Need more help? Refer to our step-by-step guides.
AXS
Update your mailing/residential address and mobile number (for work permit holders only) at any AXS station with your ATM/Debit/Credit Card.
Need more help? Refer to our step-by-step guides.
Frequently Asked Questions
I’ve left Singapore and I need to update my residential/mailing address. Can I do it online?
Yes. You may use digibank mobile/online to update your overseas address.
What’s the difference between residential and mailing address?
Residential address is the address where you currently live whereas mailing address is where you like to receive your statements and/or bank correspondences (if any).
How long does it take for my details to be updated?
Most of the updates will take effect immediately with some exceptions (e.g. non-working days, cut-off times). More details on the processing time will be shown when you perform the update.
I'm now a Singapore Citizen/Permanent Resident (PR). Do I need to update the bank?
Yes, please update your details using Singpass on digibank mobile or online using your ATM/Debit Card.
I’ve been notified that my bank statement/letter was returned as my mailing address is invalid. What do I do?
Please update your latest mailing address for your statements/letters to be sent to your new address. If you’re applying for a new Debit Card or Credit Card, please submit a new request after performing the address update.
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