Close a DBS/POSB Deposit Account

Close your DBS/POSB Deposit Account via digibank Online.

Part of: Guides > Your Guide to digibank Online

Important information

Account Closure is permanent, and cannot be reinstated.
Account Closure will only happen if account's available balance is zero.
Please close your DBS PayLah! wallet before closure of your linked deposit account.
Any transactions that may not have been posted to your account upon closure will not be retrievable or provided via statements.

Close a Personal or Joint Alternate Account Using digibank Online

Step 1
Log in to digibank Online with your User ID and PIN.

Step 2
Complete the Authentication Process.

Step 3
Under Request, select More Requests.

Step 4
Under Other Services, select Close Deposit Account.

Step 5
Select the DBS/POSB Deposit Account that you wish to close and click Next.

Step 6
Verify the details and click Submit to complete the request.

Step 7
Review the completion of the account closure and click Finish.

Close Joint All Account

For closure of Joint-All accounts, both account holders are required to be present at a DBS/POSB branch.

Frequently Asked Questions

Why is my account unavailable for account closure using digibank Online?

These are the accounts that are not eligible for account closure

Joint-All Account
CDA / Trust / Estate Account
Last Account with the bank
Account with negative balance
Account with holding balance
Loan Servicing Account

How do I close an account for a deceased person?

You may refer to this page for more information.

How to I transfer my remaining balance out before closing my account?

Accounts with holding balance are not eligible for account closure.

We recommend that you transfer your remaining balance via DBS Remit / Overseas Transfer / Local Funds Transfer before you close your account.

What happens to the payment facilities linked to my closed account?

All your ATM/Debit Cards and GIRO facilities linked to the closed account will be terminated upon account closure

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