Open an Account with DBS/POSB There are various channels which you may open a new account with us. The most convenient method would be via digibank Online or digibank Mobile.
Documents Required for Account Opening For Online Account Application, you will need to upload photos or scanned copies of the required documents. For Branch Account Application, you will need to bring along the original copy of the required documents.
Check Account Transaction You can check your transactions using digibank Online, digibank Mobile, SMS Banking and Phone Banking.
Check Account Balance You can check your account balance using digibank Online, digibank Mobile, SMS Banking, Phone Banking, DBS/POSB ATM and Video Teller Machine (VTM).
Local Cash Withdrawal Withdraw cash locally from our islandwide network of Self-Service Banking Machines or using POSB Cashpoint.
Deposit Cash Deposit cash into a POSB/DBS Account easily via our Cash Deposit Machines available islandwide.
Deposit Coins Deposit coins into a POSB/DBS Account easily via our Coin Deposit Machines available islandwide.
Apply for PayNow Register your PayNow Profile instantly via SMS Banking, digibank Mobile, digibank Online or DBS iWealth.
Update PayNow Details Change your PayNow nickname and linked account instantly via digibank Mobile, digibank Online or DBS iWealth.
Cancel PayNow Profile Deregister your PayNow Profile instantly via SMS Banking, digibank Mobile, digibank Online or DBS iWealth.
Apply for Phone Banking Apply for Phone Banking for a safe, convenient and accessible way to check your account balance and transactions 24/7.
Use Phone Banking Use Phone Banking for a safe, convenient and easy way to check your account balance and transactions any time, anywhere.
Activate New Card You can activate your new card easily using SMS Banking, digibank Online, digibank Mobile or at our DBS/POSB ATM and Video Teller Machine (VTM).
Transact & Withdraw in Foreign Currency Overseas Enable your Card for overseas usage to transact and withdraw foreign currency overseas. Avoid foreign exchange and debit card fees by using a DBS Visa Debit Card linked to a DBS Multi-Currency Autosave (MCA) Account.
Replace ATM/Debit Card Holding on to a damaged, worn out or lost your ATM/Debit card? Request for a replacement instantly.
Lost or Stolen Card If your ATM, Debit or Credit card is Lost or Stolen, please block your card(s) immediately using our online services and request for a replacement instantly.
Unable to Withdraw and Transact Common reasons include exceeding daily withdrawal limit, using an expired or blocked card, card not activated for overseas usage or not supported by overseas ATM.
PIN & PAY Without PIN & PAY function available, DBS/POSB Debit & Credit Cards will follow the usual Signature/Contactless based international payment methods for transactions performed in foreign countries.
Reset Card PIN Change your Card PIN immediately via digibank Online, digibank Mobile, Online Form or Video Teller Machine (VTM).
Change ATM Card Limit Update your ATM card's Nets, Withdrawal & 3rd Party Funds Transfer limit immediately at our Video Teller Machine (VTM) or within the next business day via digibank Online.
Overseas Card Transaction Fees Transactions made overseas or through an overseas based online merchant will incur up to 3.25% foreign transaction fee.
Overseas Withdrawal Charges Withdrawal fees are waived if you withdraw using Plus/Cirrus/UnionPay Card via Westpac Group ATMs in Australia and DBS Hong Kong, Plus/Cirrus Card in DBS Taiwan and Plus Card via DBS ATMs in India and Indonesia. There will be a fee for withdrawals via all other overseas ATMs.
Cancel Card Cancel your Credit, Debit or ATM Card easily through our new digital banking service.
Issuing a Cheque Write the full name of the payee as per the payee's bank records and sign the cheque accordingly as per our bank records.
Purchase a Demand Draft Demand draft allows you to transfer foreign currency overseas in the form of a bank draft, based on your instructions. It is suitable for payments to beneficiaries who do not accept cash.
Deposit a Cheque Provide your full name as per Bank's records, your bank account number and contact number at the back of the cheque and ensure the issuer's signature is present on the front of the cheque before depositing it at our Quick Cheque Deposit Boxes.
Deposit Cheque Wrongly Not all wrongly deposited cheques are void - learn what to do for the various situations listed here.
Multiple Names in Cheque Cheques addressed to two persons can be deposited into a joint account belonging to them, or to either person's personal account depending on how the cheque is written.
Cheque Clearing Understand when you should deposit your cheque to ensure that funds are made available in time.
Cancel Cheque You can perform cheque cancellation with a lower fee via Phone Banking easily.
Returned Cheque Reasons When a cheque could not be cleared, the receiver will receive an Image Return Document (IRD) stating reasons for the return.
Returned Cheque Fees The charge for every returned cheque is S$40. If the issuer's account goes into an overdraft, an additional minimum overdraft interest fee of S$20 will be charged.
Request for New Cheque Book If you have used up your cheques and require a New Cheque Book, request it through our Phone Banking or Video Teller Machine (VTM).
Foreign Currency Cheque Deposit Local USD cheques are cleared for free. Non-local USD cheques require a minimum of 21 working days to clear, and is charged a clearing fee of 1/8% of the cheque value (min. S$10 and max. S$100).
Activate POSBkids Account Activate your POSBkids Account online once you received your POSB Child Development Account (CDA) welcome letter.
Features of POSB Baby Bonus NETS Card Perform transactions using your Baby Bonus NETS Card at Approved Institutions (AIs) registered with the Ministry of Social and Family Development (MSF).
Your Guide to Digital Token For enhanced security and greater convenience for all your online and mobile banking transactions, start using Digital Token. A digital version of your Physical Token, so you can bank safely and seamlessly on-the-go.
Set up your Digital Token Still holding on to your Physical Token? Learn how you can set up your Digital Token easily by following our short and simple video instructions.
Replace DBS Physical Token DBS Physical Token out of battery or damaged? Visit our Video Teller Machine (VTM) to get an instant replacement today.
Notification Alerts You can customise notification alerts based on your preferred transaction threshold amount via digibank Online.
Timing and Limits for Overseas Funds Transfer Overseas Funds Transfer will generally be completed within 2 to 4 working days. With DBS Remit, you can now perform same day transfers to selected countries within the cut-off times.
Change Overseas Funds Transfer Limits Change your limits easily via digibank Online. The default daily transfer limit for Overseas Funds Transfers is set at S$1,000. You can increase this up to S$200,000.
Terminate GIRO Arrangement Find out how you can terminate a GIRO arrangement easily using digibank Online or our Video Teller Machine (VTM).
Top Up Mobile Prepaid Number Avoid the hassle of getting a prepaid top up card – simply top up your mobile prepaid number instantly via digibank Online, SMS Banking or PayLah!.
Top Up PayPal Link your Paypal account and perform top ups easily via digibank Online.
Consolidated Statements This is a month end statement containing details on your deposit accounts, investments and loan products, and are consolidated based on the mailing address associated with these accounts.
Enrol for eStatements / eAdvices Finding it a hassle to organise your statements or advices? Simply enrol to receive eStatements or eAdvices via digibank Online today.
De-enrol for eStatements / eAdvices You may de-enrol from eStatements or eAdvices via digibank Online and you will start receiving paper statements or advices from the following month onwards.