Waive Credit Card / Cashline Fees & Charges

Submit your waiver request for annual fee, finance or late charge via our digital services.


Banking Part of: Guides > Digital Services



Credit Card Fee Waiver

Looking to waive your Annual Fee, Finance or Late charges? Request for a fee waiver instantly.

       Request via digibot        Request via digibank Online 




Cashline Fee Waiver

Looking to waive your Annual Fee or Late charges? Request for a fee waiver instantly.


       Request via digibot        Request via digibank Online 


  • *Alternatively, you may request for a waiver via phone banking.
Request Waiver via Phone Banking
  • Dial 1800 111 1111 (from Singapore) or (+65) 6327 2265 (from Overseas).
  • For English menu, press 1. For Mandarin menu, press 2.
  • Hold on the line until you are prompted to enter your NRIC / Debit Card no. / Credit Card no. or Phone Banking User ID.
  • Enter your Phone Banking PIN. If you don’t have a Phone Banking PIN, press 1.
  • Press 2 for Fee Waiver Request.
  • Press 1 for Credit Card Fee Waiver or Press 2 for Cashline Fee Waiver.

Note:
  • The Bank will review your waiver eligibility and an SMS will be sent to your registered handphone number within 3 working days.

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