Set up your Digital Token

Still holding on to your Physical Token? Learn how you can set up your Digital Token easily by following our simple step-by-step guide.

Banking Part of: Guides > Your Guide to digibank Online, Guide to your Digital Token

Important information

Your set up options

Set up using registered Email Address and SMS OTP
Steps to set up your digital token

6 steps to set up digital token using your registered email address and SMS OTP
Click on the numbers to view screens.
Log in to digibank Mobile with your digibank User ID & PIN.
Click on Set Up Now. If you do not see this screen, click here.
Verify your email address and click Next.
Enter the 6-digit Email OTP sent to your email address registered with DBS.
Enter the 6-digit SMS OTP sent to your mobile number registered with DBS.
Digital Token set up completed.
login screen
set up screen
verify email address screen
enter email otp screen
enter sms otp screen
completion screen
Steps to set up your digital token

6 steps to set up digital token using your registered email address and SMS OTP
Click on numbers to view screens.
Log in to digibank Mobile with your digibank User ID & PIN.
Click on Set Up Now. If you do not see this screen, click here.
Verify your email address and click Next.
Enter the 6-digit Email OTP sent to your email address registered with DBS.
Enter the 6-digit SMS OTP sent to your mobile number registered with DBS.
Digital Token set up is completed.
Set up using DBS Secure Device (Physical Token)
Steps to set up your digital token

6 steps to set up digital token using your DBS Secure Device (Physical Token)
Click on the numbers to view screens.
Log in to digibank Mobile with your digibank User ID & PIN.
Click on Set Up Now. If you do not see this screen, click here.
Verify your email address and click Next.
Tap on the Physical Token tab and a 6-digit code will be sent to your registered mobile number.
Follow on-screen instructions. Key in 6-digit SMS code into the Physical Token and the 6-digit Token Generated code into the App.
Digital Token set up is completed.
login screen
set up screen
verify email address screen
tap on physical token tab screen
phyiscal token steps screen
completion screen
Steps to set up your digital token

6 steps to set up digital token using your DBS Secure Device (Physical Token)
Click on numbers to view screens.
Log in to digibank Mobile with your digibank User ID & PIN.
Click on Set Up Now. If you do not see this screen, click here.
Verify your email address and click Next.
Tap on the Physical Token tab and a 6-digit code will be sent to your registered mobile number.
Follow on-screen instructions. Key in 6-digit SMS code into the Physical Token and the 6-digit Token Generated code into the App.
Digital Token set up is completed.
Set up without a registered Email Address and without a DBS Secure Device (Physical Token)
Steps to set up your digital token

6 steps to set up digital token without a registered Email Address and DBS Secure Device
Click on the numbers to view screens.
Log in to digibank Mobile with your digibank User ID & PIN.
Click on Set Up Now. If you do not see this screen, click here.
Enter your email address and click Next.
In Physical Token tab, tap on My physical token is damaged/lost.
Tap Proceed to request for registration code.
Please allow 3-5 working days for the registration code to be received at your mailing address.
login screen
request registration code screen
enter email address screen
my token is damaged/lost screen
3-5 working days important note
registration code will be sent
Steps to set up your digital token

6 steps to set up digital token without a registered Email Address and DBS Secure Device
Click on numbers to view screens.
Log in to digibank Mobile with your digibank User ID & PIN.
Click on Set Up Now. If you do not see this screen, click here.
Enter your email address and click Next.
In Physical Token tab, tap on My physical token is damaged/lost.
Tap Proceed to request for registration code.
Please allow 3-5 working days for the registration code to be received at your mailing address.
Note:
  • Please allow 3-5 working days from date of request. Meanwhile, please tap on Set up later when the prompt appears until you have received your registration code.
  • Upon receipt of registration code at your mailing address follow steps below under Set up using Registration Code received by post.
Set up using Registration Code received by post
Steps to set up your digital token

5 steps to set up digital token after receiving registration code via post.
Click on the numbers to view screens.
Log in to digibank Mobile with your digibank User ID & PIN.
Click on Set Up Now. If you do not see this screen, click here.
Please enter the Registration Code from the letter you received.
Please enter the 6-digit SMS OTP sent to your mobile number registered with DBS.
Digital Token set up is completed.
login screen
set up now screen
enter registration code screen
enter sms otp screen
completion screen
Steps to set up your digital token

5 steps to set up digital token after receiving registration code via post.
Click on numbers to view screens.
Log in to digibank Mobile with your digibank User ID & PIN.
Click on Set Up Now. If you do not see this screen, click here.
Please enter the Registration Code from the letter you received.
Please enter the 6-digit SMS OTP sent to your mobile number registered with DBS.
Digital Token set up is completed.
Note:
  • If you do not have a registration code, please follow the steps above under Set up without a registered Email Address and a DBS Secure Device (Physical Token).

I do not see the Set up your digital token screen

  • You will receive a prompt to set up your Digital Token within 90 days.
  • After 90 days, you can still set up your Digital Token under More services and tapping on Manage Digital Token.

    manage digital token screen

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