Retrieval of Printed Account Statements
You can request for a printed copy of your account statement via digibank Online. To access your statements anytime, anywhere, enrol for eStatements.
Part of: Guides > Your Guide to digibank
Important informationStatement retrieval can take up to 5 working days
There will be charges applicable for the retrieval of printed past documents/statements:
- Within 1 year from today - S$20 per copy/month.
- Between 1 to 3 years from today - S$30 per copy/month.
- More than 3 years from today - S$50 per copy/month.
How to request a printed copy of your account statement
- Log in to digibank Online with your User ID and PIN.
- Select Request and click on Printed Past Account Statement.
- Log in with your 6-Digit iB Secure PIN.
- Choose your Debiting Account.
- Select the Account and Period you wish to request statement for.
- Provide Authorisation and click Next followed by Submit to complete your request.
- If you have enrolled for eStatement, please refer to this article: View your eStatements and eAdvices, to learn how you can view up to 7 years of your eStatement, from the date of your enrolment and print out your statements without any charges.
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