Retrieval of Printed Account Statements

You can request for a printed copy of your account statement via digibank Online. To access your statements anytime, anywhere, enrol for eStatements.

Part of: Guides > Your Guide to digibank

Important information

Statement retrieval can take up to 5 working days
There will be charges applicable for the retrieval of printed past documents/statements:
  • Within 1 year from today - S$20 per copy/month.
  • Between 1 to 3 years from today - S$30 per copy/month.
  • More than 3 years from today - S$50 per copy/month.
e.g. If you request for statements from January 2017 to December 2017, the total charges will be 12 months x $50 = $600

How to request a printed copy of your account statement

digibank Online
  • Log in to digibank Online with your User ID and PIN.
  • Select Request and click on Printed Past Account Statement.
  • Log in with your 6-Digit iB Secure PIN.
  • Choose your Debiting Account.
  • Select the Account and Period you wish to request statement for.
  • Provide Authorisation and click Next followed by Submit to complete your request.

More information

  • If you have enrolled for eStatement, please refer to this article: View your eStatements and eAdvices, to learn how you can view up to 7 years of your eStatement, from the date of your enrolment and print out your statements without any charges.
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