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Say Sawadee to instant transfers
At a Glance
You can now send your funds to the Land of Smiles instantly with a few taps on your digibank app! PayNow-PromptPay is a funds transfer service that allows users to make transfers between Singapore and Thailand bank accounts seamlessly with the use of registered mobile numbers. Simply key in the Thai mobile number linked to the desired account and make transfers to your loved ones anytime, anywhere.
- Send funds anytime with 24/7 transfers via mobile numbers
- Secure and instant funds transfers
- Transfers must be funded by an SGD wallet
- Maximum transfer amount of SGD1,000 per day
- No fees for a limited time
Here’s how to use PayNow-PromptPay:
Step 1: Launch digibank and log in
Frequently Asked Questions
What can PayNow-PromptPay Connection enable?
The purpose of this connection is to facilitate cross border funds and provide a convenient (24/7), fast (near real time), secure and cost-effective means of cross border funds transfer between Thailand and Singapore bank customers.
In essence, users of Singapore's PayNow and Thailand's equivalent PromptPay will be able to send money instantly and securely across the two countries with their mobile phone numbers that have been registered with PayNow and PromptPay respectively (“Mobile Proxies”).
Which are the participating banks?
Singapore participating banks
DBS, OCBC, UOB
Thailand participating banks
Bangkok Bank, Kasikorn Bank, Krung Thai Bank, Siam Commercial Bank, Bank of Ayudhya
I submitted a transfer request but the funds were not credited to my recipient. Why is this so?
Please note you will receive two notifications if your funds are successfully transferred to your recipient. The first notification indicates a successful submission of your request. An additional notification will be sent to you when the transfer has been made. You can also refer to your bank account balance to check if the funds have been successfully debited.
What is a Mobile Proxy look-up?
Will my full name be disclosed to a Thailand sender under a Mobile Proxy look-up?
Why can’t I find my recipient after entering a Thailand mobile number?
Do I need to register my mobile number again before receiving funds?
What is the minimum and maximum amount I can transfer?
Transaction amount is capped daily at SGD1,000 per user per day, shared between PayLah!, digibank and iWealth apps.
There is a minimum transaction amount of SGD10 via digibank and iWealth apps.
How long does it take for my recipient to receive the funds?
Can I transfer to a merchant in Thailand?
How can I receive funds via PayNow-PromptPay from a Thailand sender?
Fees & Charges
Are there any fees and charges?
Currently, we do not charge any fees for PayNow-PromptPay service.
However, for recall of funds from Thailand recipient, there will be a recall fee of THB300. The amount will also be subject to FX losses, depending on the prevailing rate.
That's great to hear. Anything you'd like to add?
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