Check Debit Card Transaction Details

You can now check your debit card transaction details, whether it is settled, pending or declined via digibank mobile!

Part of: Guides > What's new on digibank Mobile?

How to view debit card transaction details

There are various channels which you may use to view your debit card transaction details. The most convenient method would be via digibank Mobile.

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You can now view details of pending and declined transactions, and up to past 6 months of transaction history via digibank Mobile.
1
Step 1
Log in to digibank Mobile with your Touch / Face ID or digibank User ID & PIN.
2
Step 2
Under Home, tap on Deposits and select the account that you wish to view.
3
Step 3
You may view up to Past 6 Months of Transaction History including pending transactions.
4
Step 4
You may also view your Pending/Declined Transactions under the Pending Tab. Tap to view more details.
5
Step 5
Details of your transaction will be displayed.
(You may retrieve useful transaction information such as category, payment type, transaction approval code and reason for decline on this page!)
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1
Step 1
Click on located at the bottom right.
2
Step 2
Type Debit Card Transactions into the chat and click Check Transactions.
3
Step 3
Click Authenticate me to complete the authentication using either your digibank Login or Card & PIN.
4
Step 4
Select Debit Cards as the type of account you wish to enquire on.
5
Step 5
Select the Debit Card that you wish to check on and click View Transaction History.
6
Step 6
If you have just made a transaction, select Pending or Declined Transactions to check if the payment went through.
  • Log in to digibank Online with your User ID and PIN.
  • Select Cards and click on Debit Cards Summary.
  • Complete the authentication process.
  • Select the Debit Card Account you would like to check.
  • By default, your Transactions Pending Settlement will be displayed.
  • To view your Debit Card's Settled Transactions, Select Settled Transactions from the drop-down list and click Go.

Frequently Asked Questions

Unbilled transactions are completed transactions where the merchant has received payment. These transactions will be reflected in your next statement.
Pending transactions are your most recent transactions. Payment has been sent to the merchant, but the merchant has not processed the payment.
Billed transactions are completed transactions where the merchant has received payment and which have been reflected in your statement. Learn more about how you can check your statements here.
Declined transactions are failed transactions where payment was unsuccessful and the merchant did not receive the payment.
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