Check Account Balance

You can check your account balance using Chat Banking, digibank Mobile, digibank Online, SMS Banking, Phone Banking, DBS/POSB ATM and Video Teller Machine(VTM).

Banking Part of: Guides > Go Travel with DBS, Go Shopping with DBS, Voice Biometrics and Phone Banking PIN

How to Check Account Balance

Chat Banking
View via Chat Banking

6 steps to view your account balance
Click on the numbers to view screens.
Click on the Digibot Icon located at the bottom right.
Type Account Balance into the chat.
Click Authenticate me to complete the authentication using either your iBanking Login or Card & PIN.
Select your Account that you wish to view and Choose the type of balance you wish to enquire on.
If you select Available and Ledger Balance, Amount on hold, your account balance will be shown.
If you select Hold Balance (for cheques), your holding balance for cheque(s) deposited will be shown.
View via Chat Banking

6 steps to view your account balance
Click on the numbers to view screens.
Click on Digibot Icon located at the bottom right
Type Account Balance into the chat.
Click Authenticate me to complete the authentication using either your iBanking Login or Card & PIN.
Select your Account that you wish to view and Choose the type of balance you wish to enquire on.
If you select Available and Ledger Balance, Amount on hold, your account balance will be shown.
If you select Hold Balance (for cheques), your holding balance for cheque(s) deposited will be shown.
Launch our Chat Banking now!
Get Started
digibank Mobile
View via digibank Mobile

View your account balance instantly!
Click on the numbers to view screens.
Log in to digibank Mobile with your Touch / Face ID or digibank User ID & PIN.
Your Account Balance will be display on the homepage.
You can activate Peek Balance option by tapping More and under App & Security Settings, select Peek Balance.
Toggle the Switch to Activate and select the Account for Peek Balance, tap Save.
You may Tap and hold to Peek Balance on your preferred account without log in to digibank mobile.
View via digibank Mobile

View your account balance instantly!
Click on the numbers to view screens.
Log in to digibank Mobile with your Touch / Face ID or digibank User ID & PIN.
Your Account Balance will be display on the homepage.
You can activate Peek Balance option by tapping More and under App & Security Settings, select Peek Balance.
Toggle the Switch to Activate and select the Account for Peek Balance, tap Save.
You may Tap and hold to Peek Balance on your preferred account without log in to digibank mobile.
Get the latest DBS digibank Mobile app now!
Download from Huawei AppGallery
digibank Online
View via digibank Online
View your account balance instantly!

Click on the numbers to view screens.
Your account balance is on the homepage
View via digibank Online

View your account balance instantly!
Click on the numbers to view screens.
Your account balance is on the homepage
Apply for digibank Online now!
Get Started
SMS Banking

SMS the following keyword commands to 77767:

  • Balance<space>Last 4 digits of Account
    E.g. "Balance 1234"
button Check via SMS Banking Balance [Last 4 digits of Account] 77767
Note:You will need to be registered to SMS Banking to check your account balance.

Not registered to SMS Banking?

SMS the following keyword commands to 77767:
  • Register<space>NRIC/Passport number<space>preferred account’s* last 4 digits
    E.g. "Register S1234567A 1234"
Phone Banking
  • Dial 1800 111 1111 (from Singapore) or (+65) 6327 2265 (from Overseas).
  • For a menu in English Press 1, for Mandarin Press 2.
  • Enter your NRIC, Debit or Credit Card Number or your Phone Banking UID followed by # to proceed.
  • Enter your Phone Banking PIN followed by # to proceed.
  • Select Deposit Account Related Services.
  • Press 1 to listen to your Account Balance(s).

Don't have Phone Banking?

Simply apply via our ATMs, Branches or mail in this Application Form!

DBS/POSB ATM
  • Insert your ATM/Debit/Credit Card and key in your PIN.
  • Select Balance Inquiry.
  • Select your Account Type.
  • Your Account Balance will be reflected.
  • Select End and remove ATM card.

Find the nearest ATM using our Locator.
Video Teller Machine (VTM)
  • Insert your NRIC, ATM/Debit/Credit Card or scan your Passport and complete the authentication process.
  • Under the Main Menu, select Balance Enquiry.
  • Your Account Number, Ledger Balance and Available Balance will be reflected on the screen.
  • Collect your NRIC, ATM/Debit/Credit Card before you leave our Video Teller Machine (VTM).

Find the nearest Video Teller Machine (VTM) using our Locator.

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