POSB Bank Self Service Support : General Help Menu

DBS & POSB Swift Code: To receive funds from an overseas party, you are required to provide DBS / POSB Bank's Swift Code DBSSSGSG.
Bank & Branch Code: POSB/DBS's Bank code is 7171. All POSB accounts have a standard branch code of 081 while DBS accounts' branch code is the first 3 digits of the account number.
Common Reporting Standards (CRS): Common Reporting Standards is an international agreement to exchange financial account information in tax matters to identify account holders who are tax residents of other participating jurisdictions.
Foreign Account Tax Compliance Act (FATCA): Foreign Account Tax Compliance Act (FATCA) is an international standard to gather and exchange financial account information related primarily to US taxpayers.

digibot Services: Avoid waiting on the line! Did you know that our digibot is able to perform transactional requests like check pending transactions, check cheque status, enquire on reward points and many more?
DBS & POSB Live Chat: DBS & POSB Live Chat is an easy and secure service that allows you to resolve your enquiries or requests simply by chatting with us. No more waiting on the phone or emails!
Use SMS "Q": Get a Branch "Q" number via SMS and get notified when your turn is near, no more waiting in line at the branch!

Update Address: Change your address with us easily via digibank, MyInfo or using our Video Teller Machine (VTM).
Update Email Address: Change your email address with us easily via digibank, MyInfo or using our Video Teller Machine (VTM).
Update Mobile Number: Change your mobile number with us immediately via digibank, MyInfo or using our Video Teller Machine (VTM).
Update Personal Details: Update your Personal Details, Signature Records or Passport Number (for foreigners) if you have recently changed it.

Keeping Your Card Safe: Learn how you can better secure your Card information with our useful tips.
Travel & Shop Safely: Learn how you can have an ease of mind when you shop overseas with our useful tips.
Online Safety: Learn how you can secure your computer from phishing and intrusions with our useful tips.

Check a credit card transaction: Find out the many ways you can check your credit card transaction.
Issues with one-time password (OTP) for online shopping: If you're having issues with receiving your one-time password (OPT)
Paying with PayPass and payWave contactless cards: Learn how to pay using your Visa payWave or MasterCard PayPass enabled contactless card.
Pay with credit card instalments: How you can split your shopping bill into instalments at 0% interest.
Apply for recurring bill payment: How you can consolidate your regular bills into your DBS credit card and earn rewards at the same time.
Credit card transaction alerts: Find out above what credit or debit card spending amount you will receive a SMS alert

Pay with credit card instalments: How you can split your shopping bill into instalments at 0% interest.
Apply for recurring bill payment: How you can consolidate your regular bills into your DBS credit card and earn rewards at the same time.
Credit card transaction alerts: Find out above what credit or debit card spending amount you will receive a SMS alert

Apply for recurring bill payment: How you can consolidate your regular bills into your DBS credit card and earn rewards at the same time.
Credit card transaction alerts: Find out above what credit or debit card spending amount you will receive a SMS alert

Pay with credit card instalments: How you can split your shopping bill into instalments at 0% interest.
Apply for recurring bill payment: How you can consolidate your regular bills into your DBS credit card and earn rewards at the same time.
Credit card transaction alerts: Find out above what credit or debit card spending amount you will receive a SMS alert

Pay with credit card instalments: How you can split your shopping bill into instalments at 0% interest.
Apply for recurring bill payment: How you can consolidate your regular bills into your DBS credit card and earn rewards at the same time.
Credit card transaction alerts: Find out above what credit or debit card spending amount you will receive a SMS alert

Check a credit card transaction: Find out the many ways you can check your credit card transaction.
Issues with one-time password (OTP) for online shopping: If you're having issues with receiving your one-time password (OPT)
Paying with PayPass and payWave contactless cards: Learn how to pay using your Visa payWave or MasterCard PayPass enabled contactless card.
Pay with credit card instalments: How you can split your shopping bill into instalments at 0% interest.
Apply for recurring bill payment: How you can consolidate your regular bills into your DBS credit card and earn rewards at the same time.
Credit card transaction alerts: Find out above what credit or debit card spending amount you will receive a SMS alert