Common Reporting Standards (CRS)
Common Reporting Standards is an international agreement to exchange financial account information in tax matters to identify account holders who are tax residents of other participating jurisdictions.
Overview
The Common Reporting Standards (CRS) is an internationally agreed standard for automatic exchange of financial account information in tax matters, endorsed by the Organisation for Economic Co-operation and Development (OECD). The objectives of CRS are to deter and detect tax evasion by taxpayers through the use of offshore financial accounts.Under the CRS, financial institutions of participating jurisdictions are required to identify their account holders who are tax residents of other reportable jurisdictions. Relevant account information of these account holders would be reported to the local tax authorities, who would, in turn, exchange the information with the tax authorities of the participating jurisdictions where the account holders are tax residents.
Frequently Asked Questions
Why am I requested to submit a CRS self-certification about my tax residency status?
Under CRS, Singapore-based financial institutions are required to conduct due diligence to identify the tax residence of their account holders. In this regard, we may contact our customers to request for information about tax residency status. If you are a tax resident in a country with which Singapore has signed an agreement to exchange financial account information, we have to disclose your account information to Inland Revenue Authority of Singapore (IRAS).
How would the Bank treat my case if I do not meet the Bank’s request to submit the CRS Self-Certification?
The bank will determine your tax residency based on the information held in our records. If we determined that you are a tax resident in a country with which Singapore has signed an agreement to exchange financial account information, we have to disclose your account information to the Inland Revenue Authority of Singapore (IRAS).
You may submit your CRS self-certification via go.dbs.com/sg-selfcert
In the event you are below 18 years of age or do not have a valid DBS/POSB ATM or Debit Card, you can download the Self-Certification Form and;
Kindly supplement your submission with the front and back copy of a government-issued document to support your tax residence information (e.g. identity card, passport, employment pass/work permit or documents from tax authority showing recent filing of income tax)
You may submit your CRS self-certification via go.dbs.com/sg-selfcert
In the event you are below 18 years of age or do not have a valid DBS/POSB ATM or Debit Card, you can download the Self-Certification Form and;
-
Mail to:
(By Normal Mail)
DBS Bank Ltd – Account Services
Simpang Bedok Post Office,
PO Box 218, Singapore 914808
(By Courier)
2 Changi Business Park Crescent
#07-05, DBS Asia Hub Lobby B
Singapore 486029
OR
-
Visit any POSB/DBS Branch:
Present the completed form and your NRIC/Passport for verification.
Kindly supplement your submission with the front and back copy of a government-issued document to support your tax residence information (e.g. identity card, passport, employment pass/work permit or documents from tax authority showing recent filing of income tax)
I received a rejection letter, what should I do now?
The reason of rejection will be clearly stated in the rejection letter. Kindly take note of the necessary amendments or additional documents required and resubmit your self-certification via go.dbs.com/sg-selfcert.
In the event you are below 18 years of age or do not have a valid DBS/POSB ATM or Debit Card, you can download the Self-Certification Form and;
Mail to:
(By Normal Mail)
DBS Bank Ltd – Account Services
Simpang Bedok Post Office,
PO Box 218, Singapore 914808
(By Courier)
2 Changi Business Park Crescent
#07-05, DBS Asia Hub Lobby B
Singapore 486029
OR
Visit any POSB/DBS Branch:
Present the completed form and your NRIC/Passport for verification.
Kindly supplement your submission with the front and back copy of government-issued document to support your tax residence information (e.g. identity card, passport, employment pass/work permit or documents from tax authority showing recent filing of income tax).
If we did not receive a further response from you, the bank will determine your tax residency based on the information held in our records. If we determined that you are a tax resident in a country with which Singapore has signed an agreement to exchange financial account information, we have to disclose your account information to the Inland Revenue Authority of Singapore (IRAS).
In the event you are below 18 years of age or do not have a valid DBS/POSB ATM or Debit Card, you can download the Self-Certification Form and;
(By Normal Mail)
DBS Bank Ltd – Account Services
Simpang Bedok Post Office,
PO Box 218, Singapore 914808
(By Courier)
2 Changi Business Park Crescent
#07-05, DBS Asia Hub Lobby B
Singapore 486029
OR
Present the completed form and your NRIC/Passport for verification.
Kindly supplement your submission with the front and back copy of government-issued document to support your tax residence information (e.g. identity card, passport, employment pass/work permit or documents from tax authority showing recent filing of income tax).
If we did not receive a further response from you, the bank will determine your tax residency based on the information held in our records. If we determined that you are a tax resident in a country with which Singapore has signed an agreement to exchange financial account information, we have to disclose your account information to the Inland Revenue Authority of Singapore (IRAS).
How do I determine my tax residency?
If you have questions on how to determine your jurisdiction of tax residence, you can:
- Refer to the Rules Governing Tax Residence published by the different jurisdictions for information on the respective jurisdiction's tax residency rules;
- Check with the tax authority of the jurisdiction which you think you may be a tax resident. (e.g. If you have stayed in Country A for more than 6 months, you can seek a confirmation from the tax authority of Country A on whether you are regarded as its tax resident for the tax year); or
- Consult a tax advisor.
How do I submit a CRS self-certification?
If you have a valid DBS/POSB ATM or Debit card and PIN, you may submit your Self-Certification Online.
Alternatively, you can download the Self-Certification Form and;
Alternatively, you can download the Self-Certification Form and;
- Mail to:
(By Normal Mail)
DBS Bank Ltd – Account Services
Simpang Bedok Post Office,
PO Box 218, Singapore 914808
(By Courier)
2 Changi Business Park Crescent
#07-05, DBS Asia Hub Lobby B
Singapore 486029
OR
- Visit any POSB/DBS Branch:
Present the completed form and your NRIC/Passport for verification.
What if my contact information/residential address is not updated in the bank records?
You may update your address and contact details via Internet Banking. Alternatively, you may refer to for more ways to update your personal particulars:
Update of Mobile Number
Update of Address
Kindly submit your self-certification to us after your contact details/residential address has been updated in our bank records.
Update of Mobile Number
Update of Address
Kindly submit your self-certification to us after your contact details/residential address has been updated in our bank records.
My passport has been renewed and the passport number has changed. However, I have yet to update the bank records. Which passport number should I indicate?
Kindly indicate the passport number that is in the bank records for the submission of the self-certification. As your passport number has changed due to the renewal, please also submit a copy of your new passport which must have a minimum validity of at least 6 months.
Is the site for online submission of CRS self-certification secure?
Please rest assured that DBS systems are safe and secure. All details keyed in will be kept private and confidential.
Alternatively, you can download the Self-Certification Form and;
Alternatively, you can download the Self-Certification Form and;
-
Mail to:
(By Normal Mail)
DBS Bank Ltd – Account Services
Simpang Bedok Post Office,
PO Box 218, Singapore 914808
(By Courier)
2 Changi Business Park Crescent
#07-05, DBS Asia Hub Lobby B
Singapore 486029
OR
-
Visit any POSB/DBS Branch:
Present the completed form and your NRIC/Passport for verification.
What do I need to submit online?
- A valid ATM or Debit card and PIN.
- NRIC/Passport number as per our bank records. If there has been a change, update the bank records before making a submission.
- You may also be required to upload supporting documents.
What if I do not submit my CRS self-certification?
The bank will determine your tax residency based on the information held in our records. If we determined that you are a tax resident in a country with which Singapore has signed an agreement to exchange financial account information, we have to disclose your account information to the Inland Revenue Authority of Singapore (IRAS).
I have submitted my CRS self-certification. What now?
Thank you for your submission. You will be receiving a notification letter from us upon completion.
More information
Customers may refer to the OECD, IRAS or the CRS Fact Sheet issued by the Association of Banks in Singapore (ABS) for more information on Common Reporting Standards (CRS).
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