Lost or Stolen Card
If your ATM, Debit or Credit card is Lost or Stolen, please block your card(s) immediately using our online services and request for a replacement instantly.Part of: Guides > Go Travel with DBS, Digital Services
- To get assistance on Lost Cards and Fraud Reporting, contact us at 1800 339 6963 or (65) 6339 6963 from overseas.
- Authentication can be done using your digibank User ID & PIN or, any of your ATM/Debit or Credit Card & PIN.
How to Block & Replace your Lost or Stolen Card
- Log in to digibank Mobile with your Touch / Face ID or digibank User ID & PIN.
- Tap More, under Manage Cards & Loans, select Replace/Block Card.
- Select My Card is Lost and tap Proceed.
- Select the card you wish to block.
- Review your request and tap Block Now.
- Your card will be blocked immediately, and you may proceed to request a new card replacement.
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