One Time Password (OTP) for Online Transactions

Some websites requires a SMS one-time password(OTP). If you have not received it , it may be due to a non-updated mobile number. Refer to this article for assistance!

Banking Part of: Guides > Go Travel with POSB, Go Shopping with POSB

You will not receive OTP for online transactions if:

  • The merchant website you are transacting on does not support 3D Secure™ technology, an online security feature powered by Visa, Mastercard and AMEX for credit card transactions performed online.

    Merchant websites that support 3D Secure™ technology will incorporate the following logos:

  • Your mobile number is not updated correctly with us. Refer to our article to find out how you can update your mobile number.

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