Understand the capabilities of our monitoring systems and be alerted when there is any unusual activity on your account.
Part of: Guides > Your Guide to Online Security, Your Guide to ATM Security, Your Guide to Card Security
How to Transaction Screening
There are various channels which you may Transaction Screening with us. The most convenient method would be via digibank Mobile.
What is Transaction Screening?
Transaction Screening is carried out with our advanced monitoring and surveillance systems, which help us to detect unauthorised activities on your accounts.
How does Transaction Screening work?
- Our surveillance teams monitor your transactions daily for certain changes that may indicate potential fraud activity.
- If we notice unusual activity on your accounts, we may contact you to check that everything is in order.
- In some cases, for your protection, we may temporarily freeze your account to prevent further fraudulent transactions from happening.
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