Request to Change Home Loan Servicing Account

Submit your application or check your application status to change your Home Loan Servicing Account (LSA) via our digibot.

Important information

  • Change in LSA digibot submission is currently only available to single applicants.
  • You may only change to another individually held DBS Current/Savings or POSB Savings account.
  • If you would like to effect the change on multiple sub-loans, kindly submit a separate request for each sub-loan via DBS digibot
  • For joint borrowers, please complete the Loan Servicing Account Authorisation form and mail it to us.
  • To check your application status, complete the authentication in step 1 and click Check existing request.

How to request to change Home Loan Servicing Account

DBS digibot
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1
Step 1
Launch our digibot, and complete the authentication using either your iBanking Login or Card & PIN. Select Submit new request.
2
Step 2
Verify that your contact information with the bank is up to date and select Yes.
3
Step 3
Select Change Loan Servicing Account.
4
Step 4
Select the Loan Account that you would like change.
5
Step 5
Select the sub-loan account that you would like to effect the change on and tap Proceed.
6
Step 6
If you have previously submitted a change in LSA request via DBS digibot, this screen will highlight the most recent submission.
Select Yes if you would like to proceed with a change to a different loan account or sub-loan.
7
Step 7
Select your preferred DBS Current/Savings or POSB Savings account to designate as your new LSA and tap Proceed.
8
Step 8
Select Complete Submission after reviewing your selections and inputs.
9
Step 9
Select Submit to complete your change in LSA application.
10
Step 10
Your request has been submitted successfully. The request will be effective 5 days from the receipt of this submission, kindly ensure the newly designated account is funded for your monthly instalments.
Launch our DBS Digibot now!
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