What is this new Mobile Wallet security feature?

This new feature adds extra security for your DBS/POSB cards in Apple Pay, Samsung Pay, and Google Pay. You now need to activate the "Mobile Wallets" toggle in the digibank app (under Payment Controls) before adding your cards.

Why is this feature being introduced?

This feature protects you from mobile wallet phishing scams, where fraudsters try to add stolen card details to their own mobile wallets. Enabling this feature in your digibank app adds a verification step, confirming your intent and preventing unauthorised additions.

Is this applicable to all contactless payments?

No. This feature only applies to adding your DBS/POSB cards to mobile wallets. Contactless payments made by tapping your physical card are not affected.

What if I already have my DBS/POSB card in a mobile wallet?

Your existing cards in mobile wallets will continue to work as normal. However, if you want to add your card to a new mobile wallet, you’ll need to enable the "Mobile Wallets" toggle first.

What is the 10-minute time limit for?

The 10-minute window provides ample time for you to add your card to the mobile wallet while enhancing security. It automatically deactivates the "Mobile Wallets" toggle after 10 minutes, preventing unauthorised access if you don't complete the card addition process.

What if I don't want to use mobile wallets?

This feature applies to adding cards to mobile wallets. You can continue using your physical card for contactless payments without enabling this feature.

Where can I find the Payment Controls in the digibank app?

You can find Payment Controls within the DBS/POSB digibank app – After logging in to digibank, go to More > Manage Cards & Loans > Payment Controls

What if I don’t have the digibank app?

You will need to download and install the DBS/POSB digibank app to access and manage this feature. You can find it on the Apple App Store, Google Play Store, or Huawei AppGallery. You’ll need to register for digibank if you haven't already.

Which cards and devices are eligible for Google Pay?

Google Pay works on: Android devices running Android 7.0 or higher. iOS devices running iOS 11.0 or later For in store purchases, ensure that your Android device supports Near Field Communication (NFC) and Host Card Emulation (HCE) functions. For in-app or web purchases, customers holding either Android or iOS device can make in-app or web purchases even if your phone does not have NFC capabilities. For fund transfers, customers holding either Android or iOS device need to ensure that you have registered for your DBS PayLah! account. Find out more about DBS PayLah! here .

How secure is a Google Pay transaction?

Like all Google products, Google Pay comes with strong security protections at its core to continuously and automatically safeguard your account and personal data from security threats. And when you pay in stores, it shares a virtual account number instead of your real card details with the merchant. In other words, it’s got your back so your real card details stay safe. If your phone is ever lost or stolen, you can lock and erase it from anywhere with Find My Device .

How many DBS PayLah! accounts can I add to my Google Pay?

Each customer is entitled to only one DBS PayLah! account. Hence, only one DBS PayLah! account can be added to your Google Pay.

Why am I not re-directed to the PayLah! app after entering my mobile number registered with PayLah! account?

Please check to ensure that your PayLah! app is installed on the same device that you are using for Google Pay.

Why is my PayLah! still not linked to my Google Pay after completing the linking process?

For Android users - After 2FA is completed on PayLah! app, please toggle back to your Google Pay app to complete the linking of your PayLah! account to Google Pay. If your attempt was unsuccessful, please wait for 8 minutes to re-trigger the request in Google Pay. For iOS users – you will be redirected to Google Pay app and you will see the appropriate message to continue with the linking. If your attempt was unsuccessful, you will see a pop-up message indicating that you did not successfully link PayLah to Google Pay.

What are the benefits to link my DBS PayLah! to my Google Pay account?

Enjoy partnership deals exclusive to DBS PayLah! and Google Pay users. On top of that, you get to enjoy more deals as a DBS PayLah! user.

How do I check on the transaction history for my Google Pay transaction on DBS PayLah!?

Open PayLah! app Log in to PayLah! Tap History to view your transaction history

Why did I receive a notification from the merchant that my transaction did not meet the minimum required amount?

Please ensure that your transaction meets the minimum required amount set by every merchant.

I have sufficient funds in my DBS PayLah! account, why am I not able to perform the transfer?

Please check that you have not exceeded your PayLah! daily limit. How to check PayLah! daily limit? Log in to PayLah! app Tap More Tap Manage Wallet Locate your Daily Limit Adjust your Daily Limit accordingly

I have done a wrong funds transfer using my Google Pay linked to my DBS PayLah!, what should I do now?

Contact the recipient directly to request for the return of funds.

My friend transfers monies to my Google Pay account linked to my DBS PayLah!, however, I am not able to locate these monies in my DBS PayLah! balance. What should I do now?

Check your bank account linked to PayNow. The monies sent via Google Pay will be transferred to your bank account linked to PayNow.

How many cards can I add to my Google Pay?

You may add multiple eligible DBS/POSB Cards to your Google Pay on each device. To ensure that you are receiving the many benefits of DBS/POSB Cards, be sure to always select a DBS/POSB Card when paying with Google Pay.

Can I add my Card to more than one Google Pay app on separate devices?

Yes, you may add your eligible DBS/POSB Visa, American Express and Mastercard ® Credit and Debit Card to multiple devices, but you will need to set your Card up on each device separately.

Can I take advantage of DBS/POSB Offers using Google Pay?

When you use your DBS/POSB card with Google Pay, you’ll continue to enjoy all the same rewards, benefits, and protection that come with it. To learn more about eligibility and enrolling in offers, please visit https://rewards.dbs.com .

Google Pay!| DBS Singapore

Pay with Google Pay Using DBS/POSB Cards

Download Google Pay

Overview

How it works

How to set up

Where to use

FAQ

How it works

Google Pay works in stores with NFC contactless readers showing one of these logos, making your purchases quick, easy and best of all, secure. Make in-store purchases with Google Pay.

Simply unlock your phone from its locked status

Hold the back of your phone over the contactless reader

You will see a tick mark on the screen and your device will subtly vibrate and emit a soft tone to indicate successful payment

How to set up

Via Digibank app

Where to use

Pay at all your favourite stores with DBS/POSB Visa, American Express & Mastercard® Credit and Debit Cards securely using Google Pay.

In stores

From the supermarket to your favourite restaurant, and everywhere in between, just look out for the Google Pay logo or contactless symbol at the checkout counter. You can use it anywhere you pay contactless.

Click here for the latest DBS Terms and Conditions for Digital Wallet.

Learn more

Online and in apps

Checkout with ease on supported websites and apps by selecting Google Pay as the payment method. Pay with a few quick clicks in apps and on the web with select merchants.

Click here for the latest DBS Terms and Conditions for Digital Wallet.

Learn more

Pair DBS PayLah! and Google Pay™

Connect DBS PayLah! to Google Pay to send and receive money, pay with PayNow SGQR, and make everyday payments with greater convenience.

Send and receive money easily

Link your DBS PayLah! account on Google Pay to send and receive money using any phone number linked to PayNow.

Download DBS PayLah!

Monies in DBS PayLah! are a deposit. SGD deposits are insured up to S$100k by SDIC.

Pay with PayNow QR and SGQR

Use DBS PayLah! with Google Pay to scan PayNow QR and SGQR codes and pay participating merchants.

Monies in DBS PayLah! are a deposit. SGD deposits are insured up to S$100k by SDIC.

Frequently Asked Questions

Mobile Wallet Security Feature General

When you attempt to add your DBS/POSB card to a mobile wallet, you'll receive a notification prompting you to enable the “Mobile Wallets” toggle in the Payment Controls section of your digibank app (this toggle is off by default). After enabling it, you'll receive an OTP via SMS to complete the addition. The “Mobile Wallets” toggle will automatically turn off after 10 minutes, so please complete the process within this timeframe.

On your device, please remember to allow notifications from digibank app to receive push notifications:

Go to Settings on your mobile device
Select Notifications
Select digibank app
Tap Allow Notifications

Pay with Google Pay Using DBS/POSB Cards

How it works

How to set up

Where to use

Pair DBS PayLah! and Google Pay™

Send and receive money easily

Pay with PayNow QR and SGQR

Frequently Asked Questions

Download digibank