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Maid Protect Insurance Plan
Affordable domestic helper insurance that meets MOM’s requirements
Maid Protect Insurance Plan
Your maid plays an important role in your household. So she needs the right coverage and protection. Choose Maid Protect – an affordable maid insurance plan underwritten by Chubb Insurance Singapore Limited.
Get a quote, then enter your SB Transmission Number, maid’s passport number and work permit number. Your policy will be sent instantly via email.
By clicking the “Get a quote” button, you will be leaving our website to access Chubb’s website. Please ensure that you understand Chubb’s product features and terms before purchasing.
At a Glance
Meets the Ministry of Manpower’s requirements
S$60,000 personal accident and S$15,000 medical insurance coverage per policy year.
Buy online instantly
Get your policy online in a few clicks. Save on agency fees by applying for maid insurance for your new/ transfer maid or renew your maid insurance online.
Tailor the policy to suit your needs with optional add-ons
You have the flexibility to add on benefits (such as COVID-19 Cover, additional medical insurance coverage and more) depending on your needs.
Key Benefits
Below are the key benefits that are covered under the Maid Protect Basic Plan.
View the full list of benefits here.
| Benefit Amount | |
|---|---|
| Personal Accident Insurance - Accidental Death | S$60,000 |
| Personal Accident Insurance - Accidental Personal Disability | S$60,000 per policy year |
| Medical Insurance | S$15,000 per policy year |
| Accidental Medical Expenses Reimbursement | S$1,000 |
| Insurance Guarantee Bond | S$5,000 |
Optional Add-Ons
You have the flexibility to select add-on benefits depending on your needs.
| Benefit Amount | |
|---|---|
| COVID-19 Cover | S$15,000 per policy year |
| Insurance Guarantee Bond | Choice of:
|
| Waiver of Counter Indemnity | S$5,000 (subject to an excess of S$250) |
| Additional Medical Insurance | Choice of:
|
| Employer’s Liability | Choice of:
|
Promotion
How to Apply
Get a quote, then enter your SB Transmission Number, maid's passport number and work permit number. Your policy will be sent instantly via email.
By clicking the “Get a quote” button, you will be leaving our website to access Chubb’s website. Please ensure that you understand Chubb’s product features and terms before purchasing.
If my maid is injured and requires outpatient treatment, will the treatment expenses be covered?
Yes, Maid Protect provides coverage of up to S$1,000 for outpatient medical treatments due to Accidental Injury. This includes treatments by a registered Chinese Doctor or Chiropractor, subject to a maximum of S$100 per Accidental Injury.
How does the Insurance Guarantee Bond to the Singapore’s Ministry of Manpower (MOM) work?
Chubb will transmit the details of the Insurance Guarantee Bond for the sum of S$5,000 serving as a security bond on your behalf to the MOM. As such, you do not need to pay the S$5,000 cash up front to the MOM when hiring a maid.
- For new and transfer maid, Chubb will transmit your guarantee details to MOM within 14 days prior to the policy effective date.
- For renewal maid, Chubb will transmit your guarantee details to MOM within 60 days prior to the policy effective date.
In the event that a demand is made by the MOM, Chubb will first settle the payment and subsequently recover it from you under the Counter Indemnity arrangement of the insurance.
If you have chosen to enhance your plan with the optional cover of Waiver of Counter Indemnity, Chubb will first settle the payment and subsequently recover it from you up to the excess amount of S$250.
Optional Add-Ons
What is the COVID-19 Cover?
The COVID-19 Cover is an optional add-on cover that provides reimbursement of medical expenses (S$15,000 per policy year) if your maid is hospitalised and/or requires surgery, due to COVID-19, within 14 days of entry or re-entry to Singapore.
Do I have to purchase the COVID-19 Cover each time my maid goes on home leave?
If you have this optional add-on cover included in your policy, your maid is automatically covered each time she returns to Singapore during the policy period.
How does the Insurance Guarantee Bond to the Philippine Overseas Labor Office (POLO) in Singapore work?
The Letter of Guarantee will be sent to you together with your policy documents. You are required to furnish it to the POLO, together with all other necessary documents as required. You can refer to a checklist of documents that the Philippines Embassy requires here.
In the event of a demand made by the POLO, Chubb will first settle the payment and subsequently recover it from you under the Counter Indemnity arrangement of the insurance.
How does the Waiver of Counter Indemnity Benefit work?
This applies only to the security bond of S$5,000 paid to MOM on your behalf. If you have chosen to enhance your plan with the optional cover of Waiver of Counter Indemnity, Chubb will waive their rights to recover the security bond of S$5,000 paid to MOM, subject to an excess amount of S$250 which will apply.
General Enquiries
How should I renew my maid’s work permit?
Here’s a 3-step guide# to get you started:
- Step 1: Get a maid insurance policy
- Step 2: Renew your maid’s work permit online (to be done only after Chubb has transmitted the security bond to MOM)
You should receive a renewal letter from MOM about 8 weeks before your maid’s current work permit expires. Log into MOM’s Work Permit Online portal to submit a scanned copy of your maid’s passport personal particulars page (remember to renew your maid’s passport first if it is expiring in 6 months!) and details for delivery of the new work permit. The renewal will cost you S$35. - Step 3: Prepare for home leave/ Get Authenticated Contract (for Filipino maids only)
For Filipino maids, you will need to get an Authenticated Employment Contract and if she’s going on home leave, you also need to apply for an “exit pass”, known as the OEC. You can refer to a checklist of documents that the Philippines Embassy requires here.
For Indonesian maids going on home leave, you need to get a Kartu Pekerja Indonesia Singapura (KPIS) card if your maid does not have one.
# This guide is only for reference. Please visit the respective agencies’ websites for latest updates.
What if I wish to cancel the policy?
You may cancel the policy by giving Chubb 14 days’ notice in writing, provided full discharge is given to Chubb by the relevant authorities in respect of the Insurance Guarantee Bond.
If you cancel the policy, you will receive a short-period refund of the premiums paid for the unexpired period of insurance, subject to a minimum charge of S$50 which will be retained by Chubb. There will be no refund of premiums if the policy is cancelled for more than 180 days from the commencement date of insurance or if there has been a claim.
How to Claim
Please submit your claims online at www.chubbclaims-dbs.com.sg. Alternatively, you may contact Chubb’s Customer Service Hotline at +65 6398 8797, (Mondays to Fridays, 9.00am – 5.00pm, excluding Public Holidays) and they will guide you in filing a claim.
Get in Touch
You may contact Chubb’s Customer Service Hotline at +65 6398 8797, (Mondays to Fridays, 9.00am – 5.00pm, excluding Public Holidays) or via email at dbscs.sg@chubb.com.
Please refer to the Policy Wording for the full details of the terms, conditions and exclusions of this insurance.
Click here for full Terms and Conditions Governing Purchase of Insurance Products from Chubb Insurance via the POSB website.
Disclaimers
Maid Protect is underwritten by Chubb Insurance Singapore Limited (“Chubb”) and distributed by DBS Bank Ltd (“DBS”). It is not an obligation of, deposit in or guaranteed by DBS. This is not a contract of insurance. Full details of the terms, conditions and exclusions of the insurance are provided in the policy wordings and will be sent to you upon acceptance of your application by Chubb.
This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation ("SDIC"). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact Chubb or visit the General Insurance Association or SDIC websites.
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