Features & Benefits

As you begin your travel preparations, pack up with TravellerShield Plus – an affordable travel insurance plan underwritten by Chubb Insurance Singapore Limited. Purchase TravellerShield Plus right after you’ve made your travel bookings to enjoy full pre-departure coverage for unforeseen circumstances such as flight changes due to family emergencies, natural disasters and airport closure.

  • Immediate Protection with premiums starting from S$17.25
  • 3 new benefits – Hotel Extension, Jewellery Coverage and Pet Care to provide more comprehensive coverage for you and your travel companion
  • Adventurous Activities Coverage including bungee jumping, skiing, scuba diving and more under Premier and Platinum Plans
  • Emergency Medical Evacuation up to S$1,000,000
  • Up to S$1,000,000 for Overseas Medical Expenses
  • Up to S$8,000 for Baggage loss or damage, including Mobile Device and Laptop

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Platinum Plan

Premier Plan

Classic Plan

Personal Accident & Medical Related Benefits

Section 1 - Accidental Death and Disablement

Each Adult Insured Person aged up to 69 years

S$500,000

S$200,000

S$150,000

Each Adult Insured Person aged 70 years & above

S$150,000

S$100,000

S$50,000

Each Child Insured Person

S$100,000

S$50,000

S$25,000

Total limit for Family Cover

S$1,500,000

S$800,000

S$400,000

Section 2 - Public Transport Double Cover

Each Adult Insured Person aged up to 69 years

S$1,000,000

S$400,000

S$300,000

Each Adult Insured Person aged 70 years & above

Not Covered

Each Child Insured Person

S$200,000

S$100,000

S$50,000

Total limit for Family Cover

S$3,000,000

S$1,600,000

S$800,000

Section 3 - Overseas Medical Expenses

Each Adult Insured Person aged up to 69 years

S$1,000,000

S$500,000

S$300,000

Each Adult Insured Person aged 70 years & above

S$100,000

S$100,000

S$50,000

Each Child Insured Person

S$300,000

S$300,000

S$200,000

Total limit for Family Cover

S$3,000,000

S$2,000,000

S$1,000,000

Section 4 - Continuation of Medical Treatment after Return to Singapore

Each Adult Insured Person aged up to 69 years

S$75,000

S$50,000

S$25,000

Each Adult Insured Person aged 70 years & above

S$10,000

S$10,000

S$5,000

Each Child Insured Person

S$25,000

S$25,000

S$12,500

Total limit for Family Cover

S$250,000

S$200,000

S$100,000

Section 5 - Accidental Emergency Dental Treatment

Each Insured Person

S$15,000

S$10,000

S$5,000

Section 6 - Traditional Chinese Medicine Treatment

Each Insured Person

S$750

S$500

S$300

Section 7 - Overseas Hospital Confinement Benefit

Each Insured Person in respect of each full day of Hospital Confinement

S$200 per day
Max S$50,000

S$200 per day
Max S$30,000

S$200 per day
Max S$10,000

Section 8 - Overseas Hospital Confinement Benefit for ICU

Each Insured Person in respect of each full day of Hospital Confinement in an ICU

S$300 per day
Max S$6,000

S$300 per day
Max S$4,200

S$300 per day
Max S$3,000

Section 9 - Hospital Confinement Benefit in Singapore

Each Insured Person in respect of each full day of Hospital Confinement

S$100 per day
Max S$2,000

S$100 per day
Max S$1,500

S$100 per day
Max S$500

Section 10 - Hotel Extension

Sub-limit of up to S$75 per day for meals &/ or transportation

S$1,200

S$1,000

S$800



Overseas Assist Benefits

Section 11 - Chubb Assistance Emergency Medical Evacuation

Maximum limit

S$1,000,000

S$1,000,000

S$1,000,000

Section 12 - Medical & Travel Assistance Services

Provided on referral &/or arrangement basis

Available

Section 13 - Repatriation After Medical Evacuation

Each Insured Person

S$50,000

S$50,000

S$50,000

Section 14 - Repatriation of Mortal Remains

Each Insured Person

S$100,000

S$100,000

S$50,000

Section 15 - Overseas Hospital Visit

Each Insured Person

S$15,000

S$10,000

S$5,000

Total limit for Family Cover

S$15,000

S$10,000

S$5,000

Section 16 - Return of Minor Child(ren)

Each Adult Insured Person

S$10,000

S$5,000

S$3,000

Total limit for Family Cover

S$10,000

S$5,000

S$3,000

Section 17 - Emergency Mobile Phone Charges

Each Insured Person

S$300

S$250

S$100



Travel Inconvenience Benefits

Section 18 - Personal Liability

Maximum limit

S$1,000,000

S$1,000,000

S$500,000

Section 19 - Journey Cancellation

Each Insured Person

S$15,000

S$10,000

S$5,000

Total limit for Family Cover

S$45,000

S$30,000

S$15,000

Section 20 - Loss of Advance Payment due to Insolvency of Travel Agency

Each Insured Person

S$10,000

S$5,000

S$3,000

Total limit for Family Cover

S$40,000

S$20,000

S$12,000

Section 21 - Journey Postponement

Each Insured Person

S$2,000

S$1,500

S$750

Total limit for Family Cover

S$6,000

S$4,500

S$2,250

Section 22 - Journey Curtailment

Each Insured Person

S$15,000

S$10,000

S$5,000

Total limit for Family Cover

S$45,000

S$30,000

S$15,000

Section 23 - Travel Disruption

Each Insured Person

S$2,500

S$2,000

S$1,000

Total limit for Family Cover

S$7,500

S$6,000

S$3,000

Section 24 - Travel Delay

Each Insured Person (max S$100 for delay in Singapore)

S$100 / 6hrs
Max S$2,000

S$100 / 6hrs
Max S$1,600

S$100 / 6hrs
Max S$1,200

Section 25 - Flight Diversion

Each Insured Person for every full 6 hours of delay

S$120 / 6hrs
Max S$1,800

S$120 / 6hrs
Max S$1,200

S$120 / 6hrs
Max S$600

Section 26 - Hijack

Each Insured Person

S$250 / 6hrs
Max S$15,000

S$250 / 6hrs
Max S$10,000

S$250 / 6hrs
Max S$5,000

Section 27 - Flight Overbooking or Travel Misconnection

Each Insured Person (exceeds 6 hours)

S$200

S$200

S$200

Section 28 - Loss of Travel Documents

Each Insured Person

S$5,000

S$5,000

S$3,000

Section 29 - Loss or Damage of Personal Property and Baggage

Each Insured Person
Subject to per article limit S$500 including Mobile Device and Laptop limit S$1,000

S$8,000

S$5,000

S$3,000

Section 30 - Delayed Baggage

Each Insured Person (max S$200 for delay in Singapore)

S$200 / 6hrs
Max S$2,000

S$200 / 6hrs
Max S$1,600

S$200 / 6hrs
Max S$1,200

Section 31 - Loss of Personal Money

Each Insured Person

S$500

S$500

S$250

Section 32 - Jewellery Coverage

Each Insured Person

S$750

S$500

S$100

Section 33 - Home Guard

Maximum limit

S$15,000

S$10,000

S$5,000

Section 34 - Automatic Policy Extension

14 days if due to delay by Public Conveyance

Yes

Yes

Yes

30 days if due to Insured Person's Injury or Sickness

Yes

Yes

Yes

Section 35 - Terrorism Extension

Each Adult Insured Person aged up to 69 years

S$500,000

S$200,000

S$150,000

Each Adult Insured Person aged 70 years & above

S$150,000

S$100,000

S$50,000

Each Child Insured Person

S$100,000

S$50,000

S$25,000

Total limit for Family Cover

S$1,500,000

S$800,000

S$400,000

Section 36 - Passive War Extension

Section 1 (Accidental Death and Disablement) is extended to cover Passive War

Yes

Yes

Yes



Bonus Cover for Premier & Platinum Plans

Section 37 - Kidnap/ Hostage

Each Insured Person for every full 12 hours of kidnap

S$250 / 12hrs
Max S$7,500

S$250 / 12hrs
Max S$5,000

Not Covered

Section 38 - Rental Vehicle Excess

Each Adult Insured Person

S$1,500

S$1,000

Not Covered

Section 39 - Additional Costs of Returning Rental Vehicle

Each Adult Insured Person

S$1,000

S$500

Not Covered

Section 40 - Funeral Expenses

Each Insured Person

S$5,000

S$5,000

Not Covered

Section 41 - Child Education Grant

Each legal Child of an Adult Insured Person

S$5,000
Max S$50,000

S$5,000
Max S$50,000

Not Covered

Section 42 - Credit Card Indemnity

Each Adult Insured Person

S$3,000

S$2,000

Not Covered

Section 43 - Golfer's Cover

Golfing Equipment

S$1,500

S$1,000

Not Covered

Hole-in-One

S$500

S$500

Not Covered

Section 44 - Adventurous Activities Cover

Each Insured Person

Covered

Covered

Not Covered

Section 45 - Pet Care

Maximum limit

S$1,000

S$500

Not Covered

Note: The amounts listed in the benefits table are the maximum coverage payable for each Benefit. Pre-existing Condition will not be covered. Please refer to the policy wording for the full specifications, conditions and exclusions.

 

Promotion

 

Get a Quote

Want to find out the premium amount for TravellerShield Plus? Get your quote here.

By clicking the “Quote now” button, you will be leaving our website to access Chubb’s website. Please ensure that you understand Chubb’s product features and terms before purchasing.

Quote now

 

Frequently Asked Question

Customers (including foreigners) aged 18 years and above who are Singapore Residents.


Singapore Resident means a Singapore Citizen, Singapore Permanent Resident, or foreigner holding a Valid Work Permit, Employment Pass, Dependent Pass, Long Term Social Visit Pass or Student Pass Holder on the commencement of any Journey.


A Single Trip Policy means a Policy issued for the selected plan where you can only make a single journey to the selected Region of travel during the Period of Insurance. The Period of Insurance must not exceed 180 consecutive days.


An Annual Policy allows you to make unlimited number of overseas trips during the Period of Insurance, provided each trip does not exceed 90 consecutive days from the departure date.


A Single Trip Family Plan provides cover for you, your Partner and any number of you and/ or your Partner’s Child(ren), grandchild(ren), niece(s), nephew(s) or cousin(s) who is/are a Singapore Resident aged between 1 month old and below 18 years old, or up to 23 years old whilst they are full-time students at an accredited institution of higher learning on the commencement of any Journey.

For an Annual Family Policy, it provides cover for you, your Partner and any number of your Child(ren). The Insured Persons under the Annual Family Plan are not required to travel together on a Journey. However, child(ren) who is/are below 12 years of age must be accompanied by an Adult Insured for any Journey made during the Period of Insurance.


Partner means your husband or wife, de-facto or life Partner with whom you have been living permanently with, for at least 3 months or more at the time of Accident or Sickness.


Child(ren) means your unmarried dependent Child(ren) including step or legally adopted Child(ren) who is/are at least 1 month old and below 18 years old.


Yes, you may purchase Single Trip Policy for your legal Child if he/she is above 1 month old and below 18 years old at the commencement of any Journey.

If your Child is under the age of 12 years old, he/she must be accompanied by an Adult for any Journey made during the Period of Insurance.

The benefits payable under the Policy will be subject to the limit for Child Insured Person.


Simply select all the countries you will visit except Cuba on the TravellerShield Plus online application form.

For example, if you are travelling to Bangkok, Hong Kong and USA, just select all 3 countries in the ‘Destination’ option.  The website will auto detect USA as the farthest country and premium quoted for Region 3 will be shown.

Region 1: Brunei, Cambodia, Indonesia, Laos, Malaysia, Myanmar, Philippines, Thailand and Vietnam.

Region 2: China, Hong Kong, Macau, Taiwan, Korea, Australia, New Zealand, Japan, India, Sri Lanka, Mongolia, Timor-Leste and including Region 1.

Region 3: Rest of the world including Nepal, Tibet, Region 1 and 2 but excluding Cuba.


You can apply for TravellerShield Plus as long as your departure date is within 180 days from the date of application.


Yes. However, you are only eligible for the Single Trip Policy. For an Insured Person aged 70 years old and above, there are specified sum insured amounts on certain benefits.

Please refer to the Policy Wording for details of coverage.


With TravellerShield Plus, you can now enjoy 3 new benefits at no additional premiums!

  1. Hotel Extension – In the event that you are hospitalised overseas and cannot be evacuated, Chubb will reimburse one of your travel companions for additional accommodation expenses incurred to remain behind and take care of you.
  2. Jewellery Coverage – In the event that you sustain loss or damage of your jewellery due to robbery, theft or burglary,Chubb will reimburse in respect of such loss up to the maximum sum insured.
  3. Pet Care – If you are unable to return to Singapore due to Travel Delay or hospitalisation overseas, Chubb will reimburse the additional cost incurred from placing your pet in a pet’s boarding home, up to the maximum sum insured.

Please refer to the Policy Wording for full benefits, terms and conditions.


Yes, TravellerShield Plus Premier and Platinum Plans cover leisure adventurous activities such as bungee jumping, sky diving, paragliding, helicopter rides for sightseeing, hot air ballooning, jet skiing, mountaineering at mountains below the height of 3,000 metres above sea level, skiing or snowboarding within official approved areas of a ski resort, canoeing or white water rafting with a qualified guide and below Grade 4 (of International Scale of River Difficulty), and underwater activities involving artificial breathing apparatus for diving (up to a maximum depth of 30 metres with a qualified diving instructor or a qualified divemaster and with recognised diving certification). These activities must be done for leisure purposes and with a licensed operator.


For Single Trip Policy, there will not be any refund of the premium once the Certificate of Insurance is issued.

For an Annual Policy, you may cancel this Policy at any time by giving notice to Chubb, provided no claim has arisen during the Period of Insurance. In the event of such cancellation, Chubb will apply a short rate refund.

Please refer to the Policy Wording for details of refund.


You can still buy TravellerShield Plus. However, pre-existing conditions which required medical advice or treatment during the 12-month period preceding the commencement of a Journey will be excluded.


Yes, exclusions include:

  • Any loss or expenses which arises in connection with or contributed by you undertaking any Journey against travel advice (including non-essential travel) by the local authority
  • Any government prohibition, regulation or intervention

Please refer to the Policy Wording for full details of exclusions.


You will receive your Policy via email upon successful application online.


You may contact Chubb’s Customer Service Hotline at +65 6398 8797, (Mondays to Fridays, 9.00am to 5.00pm, excluding public holidays) or via email at dbscs.sg@chubb.com


If you are overseas and require any emergency assistance, you can call the 24-hr Chubb Assistance at +65 6322 2132.

 

How to Claim

TravellerShield Plus (policies purchased from 1 January 2018 onwards)

To avoid delay and to ensure your claim is handled promptly and efficiently, please submit your claims within one month after you return to Singapore.

You may submit your claims online at www.chubbclaims-dbs.com.sg. Alternatively, you may contact Chubb’s Customer Service Hotline at +65 6398 8797 or email to dbstravelclaims.sg@chubb.com

TravellerShield (policies purchased before 1 January 2018)

You may submit your claims to MSIG Insurance here. If you need further claims assistance on these policies, please call MSIG Claims Helpline at +65 6827 7660 (Mon – Fri, 8.45am to 5.30pm) or email to banca_d@sg.msig-asia.com.
 

Contact Us

  • Call Chubb’s Customer Service Hotline at 6398 8797 (Mondays to Fridays, 9.00am to 5.00pm)
  • Click here to send us your TravellerShield Plus enquiry

Please refer to the Policy Wording for the full details of the terms, conditions and exclusions of this insurance.

Click here for full Terms and Conditions Governing Purchase of Insurance Products from Chubb Insurance via the DBS website.


Disclaimers

TravellerShield Plus is underwritten by Chubb Insurance Singapore Limited (“Chubb”) and distributed by DBS Bank Ltd (“DBS”). It is not an obligation of, deposit in or guaranteed by DBS. This is not a contract of insurance. Full details of the terms, conditions and exclusions of the insurance are provided in the policy wordings and will be sent to you upon acceptance of your application by Chubb.

This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation ("SDIC"). For more information on the scheme, please visit the General Insurance Association or SDIC websites.