Step 1

Check if App is updated to the latest version.

• digibank mobile
  Click the link below to download the latest app version:
  
  
  
  
• DBS Paylah
  Click the link below to download the latest app version:
  
  

Step 2

Check if Mobile Phone Operating Systems is the latest version.
You can choose to enable auto OS update or follow these steps:

• iOS devices
  Settings > General > Software Update
  
  
• Android devices:
  Settings > Software Update

Step 3

Restart your phone.
If you are facing the same issue after restarting, you may delete your app and reinstall the latest app version.

Step 1

Check our Scheduled Maintenance.

Step 2

• Clear your cache after each failed login before you attempt your login again.
• If your login is still unsuccessful after repeated tries, it could be your Internet Service Provider (ISP), Local Area Network (LAN), or our system is facing intermittent slowness/ problems. In this case, you should attempt your log in a while later.

Step 3