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To enhance your banking experience, we are progressively introducing the new DBS/POSB Consolidated Statement to all our customers. This new monthly all-in-one statement will allow you to conveniently monitor and track your total balance with us based on your relationship with the bank (Personal Account / Joint Alternate / Joint All).
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The bank is constantly striving to improve customers’ experiences. Currently, customers are receiving individual statements for each product. With the new Consolidated Statement, you will receive only one statement per month based on your relationship with the bank (Personal Account / Joint Alternate / Joint All), depending on their mailing address.
It is a combined statement of your deposits, loans and investments that you have with DBS and/or POSB.
For personal banking customer, you will be eligible for the new consolidated statement if you are currently receiving statements for your deposits, investment (including CPFIS & SRS) and loans account.
For Treasures, Treasures Private Client and Private Bank clients, 3 additional accounts, CPFIS, SRS and Autoloan will be added to your existing consolidated statement.
You do not need to enrol to receive Consolidated Statements. The bank automatically consolidates all eligible products in this combined statement based on your mailing address and relationship with us.
As part of the bank initiative to provide a value added service to customer, customer with eligible products for consolidated statement will no longer be offered the individual product level statement as part of the product features.
The bank will roll out progressively to our customer from early 2015. An email notification will be sent by the bank to inform you one month before you receive your Consolidated Statement. All customers should receive their Consolidated Statement by last quarter of 2015.
All of your eligible accounts will be consolidated into the new combined statement as part of the product feature. You will not be able to select accounts to be included in your Consolidated Statement.
Note - All eligible accounts will be included except the following: POSB Passbook Savings Account, POSB Work Permit Account, POSB Payroll Account, Trust Account, Corporate Account, Unsecured Loans.
Structured Deposit and Currency Linked Investment standalone weekly statement will no longer be offered to Personal Banking and Treasures customers. For half yearly Singapore Dollar Fixed Deposit, Foreign Currency Fixed Deposit, Structured Deposit and Currency Linked Investment, your account details will be part of the new monthly DBS/POSB Consolidated Statement and Treasures Consolidated Statement.
If you have 2 different addresses, you will continue to receive 2 separate Consolidated Statements sent to your address.
For joint accounts with the same address, you will continue to receive one Consolidated Statement.
No. This service is offered to you free of charge.
On a monthly basis, we will provide your outstanding loan amount as at the last calendar day of the previous month, as well as a summary of the year’s transactions for statements generated as at 31 December.
On a monthly basis, we will provide your outstanding loan amount as at the last calendar day of the previous month.
If your loan account has not been drawn down, there is no amount due to the bank and therefore there is no outstanding balance to display on the statement.
If your loan account has been redeemed/fully repaid, the bank will send you a final statement detailing the transaction and amount redeemed/fully repaid; therefore it will no longer be printed in the Consolidated Statement.
Yes, you will continue to receive it in January of the following year.
If your account is selected for consolidation, you will no longer receive a separate statement.
Detailed transactions are not available on this Consolidated Statement, but you may view your detailed transactions for the current and past two months via iBanking.
We will provide your Outstanding Loan Amount as at the last calendar day of the previous month, and a summary of the detailed transactions will be available in the Yearly Statement generated as at 31 Dec.
Yes, you will receive in January 2015.
If your loan account has been redeemed/fully repaid, the bank will send you a final statement detailing the transactions and the amount redeemed/fully repaid, therefore it will no longer be printed in the consolidated statement.
The Outstanding Amount refers to the outstanding amount for each loan while Total Loan Outstanding refers to the sum of all the outstanding loans.
The term ‘Advance Payment’ refers to the Excess Amount received in your loan account.
The term ‘Interest Payable’ refers to the Accrued Interest payable.
It differs as redemption charges will be imposed upon early redemption.
As part of our effort to go paperless, you will receive an electronic Consolidated Statement if any of your existing accounts are on eStatements. Here is an example for your reference.
Consolidated Paper Statement
If you wish to continue receiving Paper Statements, you may log in to DBS or POSB iBanking to opt-out of eStatements. You will no longer be able to view eStatements for the past 7 years* once you opt-out of eStatement.
Three simple steps to manage your Statement preference:
Log in to DBS or POSB Internet Banking
Click on Request Statement on the top menu bar, then select More Request and Manage eStatement
Click on Manage eStatement
*From the date of enrolment
Upon successful enrolment, you will be able to view your eStatements via iBanking from the next statement cycle onwards. Every month, you will receive an email notifying you that the eStatement is available for viewing.
No. Once you have enrolled for the eStatements, you will no longer receive the paper-based statements on the next statement cycle.
No. You will only be able to view your electronic statements online on the next statement cycle after you have successfully enrolled for the service.
If you receive eStatements currently for individual products, you will be able to view your past individual eStatement for up to the 7 years, from the date of enrolment.
Once you have successfully signed up for the service, your eStatement will be available for viewing on DBS/POSB Internet Banking from the following month onwards.
If you are already on eStatement for individual products, you will be able to view your past individual eStatements up to the last 7 years, from the date of enrolment.
For monthly statements of accounts, the eStatements are archived up to the past 7 years beginning from the date of subscription. For quarterly statements of accounts, the eStatements are archived up to the past 5 quarters, beginning from the date of subscription.
You will receive a email notification when your eStatement is ready.
Yes. You can download and save the monthly/quarterly eStatement for your own reference and archival. The eStatement will be presented as a PDF file, so you may save it in the same way as you normally would for any PDF file.
Some Chrome users may encounter issues when trying to download their eStatement, due to a plugin. Users can try disabling their Chrome PDF Viewer Plugin, in order to automatically download the statements upon clicking “View eStatement”. Follow the below steps to disable your plugin:
Yes. You can cancel the eStatement service anytime via iBanking. The cancellation of the eStatement service will take effect on the next statement cycle and you will automatically revert to receiving paper-based statements of the selected accounts. Your Paper Statements will be mailed to your address as per our records.
Yes. The eStatements generated previously will still be available for your viewing.
This service is free of charge.
This service is currently not available via digibank app.
Some of the reasons could be:
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