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At a Glance
Voice Biometrics details
How Voice Biometrics works
- Your voice is as unique as your fingerprints.
- Voice Biometrics captures multiple attributes of your voice in the form of a voiceprint.
- When you speak to us, Voice Biometrics checks your voice against the voiceprint on record to verify your identity.
Enrolment to Voice Biometrics
- Enrolment is not required.
- Your voiceprint will be collected when you call us for your regular banking enquiries.
- Upon successful voiceprint collection, you will be notified via SMS.
- The next time you call us, you will be automatically authenticated by Voice Biometrics.
Phone Banking PIN details
Enrolment to Phone Banking PIN
- Get your PIN instantly at any POSB/DBS ATM using your existing ATM/Credit/Debit card.
- Alternatively, you can visit any POSB/DBS branch.
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