As part of our support for the Singapore community during this difficult period, we will be offering all DBS/POSB customers and their immediate family complimentary COVID-19 relief insurance coverage to further cushion affected patients’ expenses.

The COVID-19 Hospital Cash policy is a 30-day free coverage that provides a daily cash benefit for hospital confinement and a lump sum payout for ICU confinement in relation to the virus. It also provides worldwide coverage* for policyholders who must travel during this period.

Sign up by 31 March 2020.

 

At a Glance

Ease the costs of hospitalisation

Receive S$100 per day if you are hospitalised (up to 14 days), plus lump sum payout of S$1,000 for ICU stay due to the Novel Coronavirus (COVID-19)


Protection beyond Singapore

Need to travel? Whether you’re at home or abroad*, we’ve got you covered


Get 30 days of free coverage, which applies on top of other policies you may have

Your cover starts immediately once you submit your application, and expires automatically at the end of 30 days. Policy coverage applies on top of other policies that you may already have

Opt for expanded coverage

You’ve got the option to be covered continuously, and beyond COVID-19. Find out more here

*Excludes countries with travel advisories on COVID-19 and US-sanctioned countries


Start your 30 days of free coverage under COVID-19 Hospital Cash by completing this online form by 31 March 2020. Your free coverage will expire automatically at the end of 30 days and no payment is required.

Please note you can only sign up for one free COVID-19 Hospital Cash policy with DBS/POSB. You are eligible to apply even if you have other insurers’ policies covering COVID-19.


Note: During this period there may be scams targeting customers via social media, calls, email or instant messaging. When in doubt, avoid clicking the links provided and do not share personal information via a call. Please type ‘go.posb.com.sg/covid19’ on the address bar of your browser to access the authentic site instead.

 

Features & Benefits

FREE COVID-19 Hospital Cash

1.

Daily Hospital Cash Benefit

S$100 per day
(Up to 14 days)

2.

ICU Hospital Cash Benefit

S$1,000

(Lump sum)

3.

Day Surgery Benefit Not applicable
4. Get Well Cash Benefit Not applicable
5.

Worldwide Terrorism Cover

Excluding biological, chemical agents or nuclear devices

Not applicable
6. No Claim Bonus Not applicable
 

Expand your coverage beyond COVID-19 with Recovery Hospital Cash

Continued cover for hospitalisation due to COVID-19 or other sicknesses and accidental injury

Receive S$100 per day if you are hospitalised (up to 365 days), plus S$200 per day (up to 30 days) for ICU stay


Ease the strain on finances when you’re at a day surgery, or recovering from one

Receive S$100 cash benefit for day surgery, and S$60 per day for each day of medical leave following day surgery or hospitalisation


No Claim Bonus

Receive 20% refund of premiums paid (excluding GST) at the end of every 12 consecutive months if you remain claim-free.

By clicking the “Apply now” button, you will be leaving our website to access Chubb’s website. Please ensure that you understand Chubb’s product features and terms before purchasing.


   

FREE COVID-19
Hospital Cash

(Coverage
for COVID-19)

Recovery Hospital Cash
(Coverage for accidental injury and sickness, including COVID-19)

1.

Daily Hospital Cash Benefit

S$100 per day
(Up to 14 days)

S$100 per day
(Up to 365 days)

2.

ICU Hospital Cash Benefit

S$1,000
(Lump sum)

S$200 per day
(Up to 30 days)

3.

Day Surgery Benefit Not applicable S$100 per occurrence
4. Get Well Cash Benefit Not applicable S$60 per day
(Up to 5 days of medical leave issued by the doctor after hospitalisation or day surgery in a hospital)
5.

Worldwide Terrorism Cover
Excluding biological, chemical agents or nuclear devices

Not applicable Covered
6. No Claim Bonus Not applicable 20% refund of the preceding 12 months' premium paid (excluding GST) if there is no claim
 

Frequently Asked Questions

This complimentary 30-day policy is designed exclusively for DBS/POSB customers, their partner and dependent child(ren), who fulfill the following criteria on the commencement date of the insurance:

  • Singapore Residents;
  • have not been to Mainland China in the last 14 days; and
  • do not have any fever, flu-like or respiratory symptom(s) (e.g. cough, runny nose and sore throat).

Customers who are 18 years of age or older can apply. Dependent Child(ren) must be between 1 month old and 18 years old, or up to 25 years old, provided the child is primarily dependent on the applicant and is studying as a full-time student at an accredited institution of higher learning on the commencement date of the insurance.

Singapore Resident means Singapore citizen, Singapore permanent resident, or holder of a valid work permit, employment pass, long-term visit pass, dependant's pass, S Pass or student pass issued by the authorities in Singapore.


The free 30-day COVID-19 Hospital Cash insurance policy provides policyholders with a S$100 daily cash benefit for hospital confinement and a lump sum payout of S$1,000 for ICU confinement, in relation to COVID-19.

This is an additional cash coverage that will apply on top of any existing policies a customer may have, which can help cover any expenses that you or your family members may have incurred, such as outpatient treatment expenses.

The complimentary COVID-19 Hospital Cash policy is a 30-day free cover which commences on the date of application and will automatically expire. As such, we have given our customers flexibility to decide when they would like to begin their coverage, so long as they submit their applications within the registration period of 24 February to 31 March 2020.


No, the COVID-19 Hospital Cash policy is a separate insurance policy that does not require you to cancel or update your existing insurance policies. This applies even if you are an existing customer with Chubb.

Yes, this policy is applicable for all qualifying DBS/POSB customers regardless of their occupation.

Yes, you will be entitled to the Daily Hospital Cash benefit if you are hospitalised (confined) for at least 24 hours, for up to 14 days, and diagnosed as a COVID-19 inpatient. This is applicable for private, restructured and public hospitals worldwide (excluding Mainland China and US-sanctioned countries).

No, the policy coverage is only applicable for hospitalisation (confinement) as a diagnosed COVID-19 inpatient.


No, coverage under the Daily Hospital Cash benefit will only commence from the day you are diagnosed with COVID-19.

You will not be covered under COVID-19 Hospital Cash for other medical conditions.

You will be eligible for cover under Daily Hospital Cash benefit which will commence from the day that you are diagnosed with COVID-19.


You will be entitled to the Daily Hospital Cash benefit for each 24-hour period you are confined in a hospital, National Centre of Infectious Disease (NCID) or other Other Medical Centre authorised by the Ministry of Health, up to 14 days with effect from the 29th day.

Yes, you can claim under this policy for Daily Hospital Cash benefit and ICU Hospital Cash benefit, subject to policy terms and conditions.

No, you will not be covered under this policy as it is only applicable for hospitalisation (confinement) as a diagnosed COVID-19 inpatient.

Your free coverage will expire automatically at the end of 30 days and no payment is required. If you would like to remain covered after the complimentary 30-day period, you may wish to consider applying for our Recovery Hospital Cash policy to enjoy continuous coverage and additional benefits beyond COVID-19.


The exclusions are stated under the General Exclusions section in the policy wording. Below are some key exclusions:

  • Other sicknesses not related to the Novel Coronavirus (COVID-19);
  • Pre-existing medical conditions
  • You are travelling overseas against travel advice (including non-essential travel) by the Ministry of Foreign Affairs of Singapore or the Ministry of Health of Singapore, in relation to the country of your destination,
  • You are the subject of a quarantine order issued by the Ministry of Health in Singapore but not confined and/or suffering from any sickness.

 Please refer to the policy wording – General Exclusions to find out more.


No, this policy has no cash or surrender value.


Your cover will be cancelled automatically:

  • if you cease to be a Singapore Resident;
  • if the applicant is not an existing DBS/POSB customer when applying for the Policy;
  • on the date which falls on the thirty (30) consecutive days from the Commencement Date; or
  • upon your death.

Upon successful application, you will receive a copy of your policy via email within 5 days.


Please submit your claims online at www.chubbclaims-posb.com.sg. Alternatively, you may contact Chubb’s Customer Service Hotline and they will guide you in filing a claim.


You may contact Chubb’s Customer Service Hotline at +65 6398 8797, (Mondays to Fridays, 9.00am – 5.00pm, excluding Public Holidays) or via an email to dbscs.sg@chubb.com.

 

How to Claim

To avoid delay and to ensure your claim is handled promptly and efficiently, please submit your claims within one month from the date of occurrence.

You may submit your claims online at www.chubbclaims-dbs.com.sg. Alternatively, you may contact Chubb’s Customer Service Hotline at +65 6398 8797 (Mondays to Fridays, 9.00am - 5.00pm, excluding Public Holidays) or email to dbscs.sg@chubb.com

 

Contact Us

Call Chubb’s Customer Service Hotline at 6398 8797 (Mondays to Fridays, 9.00am to 5.00pm, excluding Public Holidays)

Please refer to the Policy Wording for the full details of the terms, conditions and exclusions of this insurance.

Click here for full Terms and Conditions Governing Purchase of Insurance Products from Chubb Insurance via the DBS website.

 

Disclaimers

COVID-19 Hospital Cash and Recovery Hospital Cash are policies underwritten by Chubb Insurance Singapore Limited (“Chubb”) and distributed by DBS Bank Ltd (“DBS”). They are not an obligation of, deposit in or guaranteed by DBS. This is not a contract of insurance. Full details of the terms, conditions and exclusions of the insurance are provided in the Policy Wordings and will be sent to you upon acceptance of your application by Chubb. You should consider carefully if you are intending to switch health policies, as this might be detrimental to your current and/or future needs. You may wish to seek advice from a financial adviser before making a commitment to purchase this policy. In the event that you choose not to seek advice, you should carefully consider whether the policy is suitable for you.

For Recovery Hospital Cash, you have a free look period of 30 days from the date you receive the Policy. If you decide to cancel the Policy within these 30 days, please inform Chubb in writing and they will cancel the Policy from its start date and refund the full premium paid, provided no claim has arisen.

This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation ("SDIC"). For more information on the scheme, please visit the General Insurance Association or SDIC websites.

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