Step 1: Launch digibank app and tap on PayNow. Step 2: Key in your User ID and PIN to log in. Step 3: Key in the Mobile No. of the recipient. Recipient's Nickname will appear. Step 4: Key in the amount that you would like to transfer to the recipient and tap "Next". Step 5: Verify and confirm on all the details and tap on "Transfer Now". Step 6: Your transfer has been completed. |
Step 1: Launch digibank app and tap on PayNow.
Step 2: Key in your User ID and PIN to log in.
Step 3: Key in the VPA of the recipient’s e-wallet. Nickname will appear.
Step 4: Key in the amount that you would like to transfer to the recipient and tap "Next".
Step 5: Verify and confirm on all the details and tap on "Transfer Now".
Step 6: Your transfer has been completed.
Step 1: Launch the digibank app and tap on “Scan & Pay” |
Step 1: Launch the digibank app and tap on “PayNow” |
Step 1: Launch digibank app and tap on PayNow.
Step 2: Key in your User ID and PIN to log in.
Step 3: Key in the VPA of the merchant’s e-wallet. Nickname will appear.
Step 4: Key in the amount that you would like to transfer to the recipient and tap "Next".
Step 5: Verify and confirm on all the details and tap on "Transfer Now".
Step 6: Your transfer has been completed.
PayNow is an electronic fund transfer service that allows you to transfer SGD funds5 instantly to a payee, using the payee's designated mobile number or NRIC/FIN or UEN number instead of his/her bank account number.
A payee can receive funds via PayNow as long as he/she has a Singapore bank account with one of the PayNow participating banks6, and has registered his mobile number, UEN or NRIC/FIN as a PayNow Proxy with the participating bank.
5You can transfer SGD funds via PayNow up to your maximum daily local interbank transfer limit. You can check and amend this limit via digibank. Daily transfer limit is capped at SGD200k.
6PayNow is only available for participating banks in Singapore. See question 4 for the list of participating banks.
You can register for PayNow via digibank/iWealth. During registration, you will be asked to (1) select the DBS/POSB account that you want to link to your selected PayNow Proxy (mobile number and/or NRIC/FIN number), and (2) set a PayNow Nickname for your registration.
Please note that you will need to register for PayNow first, before you can receive funds into your DBS/POSB bank account via PayNow.
When a sender wishes to transfer funds to you via PayNow, he/she will enter your PayNow Proxy and perform a lookup. Doing so will display your PayNow Nickname, which in turn will allow the sender to verify that he/she is indeed transferring funds to the right person.
Please note that the Bank may limit the number of times a user can perform a Lookup within a time period. In addition, the Bank may, at its discretion, suspend or withdraw the PayNow service from any user found abusing the lookup feature.
At present, PayNow is being operated by a third-party service provider appointed by the industry-wide scheme owner for PayNow.
In order to facilitate seamless lookups of PayNow proxies across participating banks, all PayNow related data will be stored in a central database operated by the third-party service provider. Adequate measures have been implemented to ensure the integrity, security and confidentiality of this data.
To change PayNow transfer limit instantly, simply follow the steps below.
For Digibank mobile:
Step 1: Log in to digibank app. Tap More
Step 2: Under Transfer Settings, tap on Local Transfer Limit
Step 3: Tap To Other Banks and change your limit accordingly
For Digibank online:
Step 1: Log in to digibank online
Step 2: Complete authentication process
Step 3: Under Transfer, select More Transfer Services
Step 4: Under Manage Recipients and Transfers, select Change Local Transfer Limit
Step 5: Select Other local bank account and change your limit accordingly.
Click here to learn more.
A PayNow Proxy is a personal identifier that you can link to your bank account.
Existing customers with DBS or POSB current/savings accounts can link the following proxies to their bank account:
a. NRIC or FIN number;
b. A mobile number (local or foreign) that you have registered with DBS/POSB.
Please note that you can only register your bank-registered NRIC/FIN number and mobile number as PayNow Proxies, so please be sure to update your details with us.
Yes, you may link both Proxies (NRIC/FIN and mobile number) to the same bank account.
No. If you have already linked your Proxy to a DBS/POSB bank account and wish to register the same Proxy with another bank, you will need to first de-register the Proxy from your DBS/POSB account (using the "Delete" option) via digibank/ iWealth before you can register it with another bank.
Yes, you can link one Proxy (such as your mobile number) to one bank account and a different Proxy (such as your NRIC/FIN) to another bank account. The two accounts can be from 2 different participating banks.
If you have already updated your FIN number with DBS/POSB, you can register your FIN as a PayNow Proxy via DBS iBanking, digibank App or iWealth.
If you are unable to see an option to register your FIN for PayNow, it might be because you have not updated your FIN with DBS. Please visit your nearest DBS/POSB branch to do so.
Once you receive your blue NRIC, please proceed to the nearest DBS/POSB branch to update your NRIC in the bank's records. During the update process, your FIN Proxy will be de-registered from PayNow and your NRIC will become eligible for registration.
You can subsequently register your NRIC as a PayNow Proxy, via DBS iBanking, iWealth or your digibank App.
If you have recently changed your mobile number, you should first update your new mobile number with the bank. You can do so via DBS iBanking, or by visiting a DBS/POSB branch.
Once you have updated your mobile number with the bank, your old mobile number will automatically be de-registered from PayNow. An SMS notification will be sent to the old mobile number, to confirm the de-registration.
You can then register your new mobile number as a PayNow Proxy via digibank/iWealth.
This might be because you have already registered that mobile number as a PayNow Proxy with another bank, in which case you will first need to de-register your Proxy from the other bank. Please note that you cannot register the same mobile number as a PayNow Proxy with 2 different banks.
However, if you have never registered your mobile number as a PayNow Proxy with another bank, such a scenario might arise if you are using a recycled mobile number that used to belong to someone else. You can call our hotline or visit your nearest DBS/POSB branch to report this issue, and our bank officers will assist you accordingly. Please note that such issues may take up to 9 working days to be resolved.
Please note that only bank-registered mobile numbers can be registered as PayNow Proxies i.e. you will not be able to type in any mobile number you want to register. Your PayNow Proxy mobile number will be extracted from the bank's internal database, based on the mobile registered with the bank. It is therefore important that you provide us with your updated contact particulars, including your email address, so that we can reach you to resolve any matters related to PayNow.
As an additional control, when a mobile number is being registered as a PayNow Proxy, an SMS-OTP will be sent to that mobile number to verify that the registrant is indeed the rightful owner of the mobile number.
Yes, you may log in to your digibank mobile or digibank online to check.
Find out more on how to check on your PayNow profile here.
When you link a PayNow Proxy to your bank account, you will be asked to enter a PayNow nickname as well. You are encouraged to choose a nickname that can help others identify who you are. This is because when a sender wishes to transfer money to you via PayNow, he/she will enter your PayNow Proxy and perform a lookup. The lookup will return your Nickname, and will allow the sender to verify that he/she is indeed transferring money to the right person.
To protect your privacy, please do not use a personal identifier which can be found in your NRIC / Passport as your nickname.
Yes, you may change your PayNow Nickname using the “Edit” option on the DBS iBanking, iWealth or your digibank App.
All single, joint-alternate and joint-all DBS/POSB Current and Savings accounts are eligible to be linked to PayNow Proxies. However, please note that joint-all accounts can only receive funds and cannot be used to send funds.
Yes, each joint account holder can choose to link his/her own PayNow Proxies to the same joint account.
Once you close your bank account, all PayNow proxies linked to that account will automatically be de-registered, and you will be notified accordingly via SMS.
Yes, you may change the bank account linked to your PayNow proxies using the “Edit” option on the DBS iBanking, iWealth or your digibank App.
The maximum limit for PayNow transfers is the same as of your daily local interbank transfer limit. You can manage this limit online via DBS iBanking.
The maximum transaction amount for PayNow is S$200k per transaction, which follows the industry limit and cannot be adjusted.
PayNow transfers up to a cumulative daily limit of S$1,000 can be performed without requiring your iBanking token.
For PayNow transfers above S$1,000, you will need to perform transaction signing (using your iBanking token).
The transfer limit for a PayNow QR is the same as a normal PayNow transfer.
Prior to performing a PayNow transfer, you should check whether the PayNow Proxy you are sending funds to belongs to your intended payee.
During the PayNow transfer process, once you enter the PayNow Proxy that you wish to pay, a lookup will be performed and the PayNow Nickname associated with the Proxy will be displayed. You should check whether the displayed Nickname belongs to the person to whom you are transferring funds.
You should call our DBS/POSB hotline immediately to report the erroneous transfer and to follow our usual procedures for such mistaken transfers. In addition, you should lodge a police report, and be responsive to police investigations.
The bank will try its best to recover the funds on your behalf. However, do note that the bank does not guarantee successful recovery of such funds and you are encouraged to be prudent to check the Nickname and Proxy details before submitting the transfer.
You should call our DBS/POSB hotline immediately to report the erroneous transfer and we will take the necessary steps to reverse such transaction.
Please note that if we are informed by the sender of the funds (or an authorised representative) that a transfer was made to you erroneously, the Bank has the right to and may reverse such transaction pursuant to our Standard Terms and Conditions Governing Accounts without further reference to you. If you wish to dispute the error alleged by the sender, you may approach the sender of the funds directly.
We wish to highlight that it is a criminal offence to hold or use funds that do not belong to you.
PayNow transactions appearing on your bank statement will include the term "PayNow Transfer" together with the name of your payee. These transactions will NOT include details of your payee's bank or bank account number. Do note, however, that PayNow transfers between two DBS accounts will be formatted differently in your bank statement, as compared to PayNow transfers between a DBS and a non-DBS account.
PayNow transactions on your payee's bank statement will NOT include your bank details (i.e. bank's name and account number). The specific transaction format will be determined by your payee's bank.
For PayNow transfers made by you, your recipient will be able to see your full name according to your registered record with the bank. We are required to share this information with the receiving bank in line with the prevention of money laundering. The receiving bank may in turn display your full name to enable the recipient to identify the sender.
For PayNow transfers received by you, your sender will only be able to see your PayNow nickname as chosen by you.
You will receive an SMS notification for outgoing PayNow transfers, and an email notification for incoming PayNow transfers, unless you have opted to receive notification via another mode, for example, through a push note.
Paynow QR is an easier way for consumers to pay corporates and other consumers. By using the Scan and Pay function in digibank Mobile / iWealth / PayLah!, consumers can scan a PayNow QR to initiate a PayNow transfer to the mobile number/UEN of the recipient consumer/corporate respectively.
My QR is the QR Code created for your PayNow Mobile proxy. It is available to you once you register your mobile number with PayNow via DBS/POSB digibank/iWealth. You can share this QR code to receive funds easily via your PayNow registered mobile number.
Generate QR is a PayNow QR which you can generate for various specified purposes. You can specify the amount, description and the expiry date for each generated QR, before sharing the QR code.
My QR is automatically generated once you register your mobile number with DBS/POSB via PayNow. Select Scan and Pay from the login screen of your DBS/POSB digibank/iWealth App, and select “My QR” to access your My QR
To Generate a PayNow QR and edit the amount, description and expiry date, Select Scan and Pay from the login screen of your DBS/POSB digibank/iWealth App, and select “Generate QR”. Fill in the details to create your specified PayNow QR.
You can select Scan and Pay from the home screen of your DBS/POSB digibank/iWealth App.
No, the Scan and Pay will fail and an error message will be displayed.
Only NETS QR, Paylah! QR and PayNow QR codes can be scanned using the Scan and Pay function on DBS/POSB digibank/iWealth App.
De-register your NRIC from PayNow | SMS to 777767 in this format: PayNow<space>deregister<space>NRIC |
De-register your mobile number from PayNow | SMS to 777767 in this format: PayNow<space>deregister<space>mobile |
Note: We do not require your actual NRIC or mobile number in your SMS to 77767.
7 Before de-registering, please ensure your mobile number has been updated with the bank. To register your mobile number with us, you can login to POSB digibank (online and mobile banking) or visit any DBS Branch. If you do not have an iBanking account, register here.
Step 1: Launch digibank and log in
Step 2: Tap on <Pay & transfer>
Step 3: Tap on <PayNow>
Step 4: Tap on <Your Profile>
Step 5: Tap on the profile that you wish to de-register
Step 6: Tap on the “three dot” icon at the top right hand corner of your screen
Step 7: Tap on <Deregister>
Step 1: Log in to online banking
Step 2: Go to 'Transfer > To PayNow (Mobile Number, NRIC or UEN)'
Step 3: Click on 'Edit' beside 'My Registrations'
Step 4: Click on 'Delete' beside the Profile you wish to de-register
Step 5: Click on 'Submit'
There are no fees associated with using PayNow, as of July 2017.
By registering for PayNow, you agree to the Terms and Conditions Governing Accounts, Terms and Conditions Governing Electronic Services and the specific terms and conditions set out in the abovementioned FAQs.
You can use digibot to link his PayNow to an existing account. Digibot is a simple way to register for your child. Click here for the detailed steps to navigate.
*You can only register on behalf of your child via digibot if you fulfil these criteria:
If your child’s PayNow is linked to a joint-account held jointly with you, you will also receive the transaction alert. Both account holders of the joint account will receive the alert via their registered mobile number and email address. However, if your child’s PayNow is linked to his own single-name account, the transaction alert will only be triggered to your child.
From 16 Feb 2020, all incoming PayNow transaction alerts will only be sent to your email address on our records. Please ensure that your email address is up to date. You can update your email address here.