Voice Biometrics

What is Voice Biometrics

Voice Biometrics is a technology used to verify a person's identity by their unique vocal attributes.

Verification using Voice Biometrics

Voice Biometrics verifies your identity during the course of your conversation, enabling us to address your queries without the need for verification questions.

Enrolment to Voice Biometrics

Enrolment to Voice Biometrics is seamless. Find out more about the enrolment and opt out process.

Fees and Charges for Voice Biometrics

Voice Biometrics is provided as a free service to enhance your security and experience when you call us.

Security of Voice Biometrics

Voice Biometrics leverages on the uniqueness of your voice, providing a greater security for your account compared to other conventional authentication methods.

Speaking different languages

Voice Biometrics works with various languages as your unique voice characteristics are independent of the language you choose to speak.

Feedback on Voice Biometrics

We welcome your enquiries and comments on our Voice Biometrics service, simply fill up our Feedback Form and allow us to attend to you accordingly.

Phone Banking Services

Discover a whole suite of services easily accessible via Phone Banking.

Authentication in Phone Banking

SMS OTP is an easy way to verify your identity without having to remember any additional PIN or Password.

Phone Banking Self-Services

Cancel Cheque

Cancel your issued cheques via DBS digibot instantly.

Check Account Balance

You can check your account balance using digibank Online, digibank Mobile, Phone Banking, DBS/POSB ATM and Video Teller Machine (VTM).

Check Account Transaction

You can check your transactions using digibank Online, digibank Mobile and Phone Banking.

Check Credit Card Outstanding Balance

Subscribe to SMS notifications today to receive your consolidated Credit Card outstanding balance monthly via SMS; or check your Credit Card outstanding balance via digibank Online, digibank Mobile or Phone Banking.