Bank with ease

Phone Banking

It’s safe, convenient and accessible 24/7

Phone Banking

Check your account balance, last 5 transactions and more with Phone Banking.

Plus, apply for your Phone Banking ID and PIN to enjoy more benefits:

  • Get priority connection to our Customer Service Officers
  • Save time during authentication with instant identity recognition

Details


Ways to apply for your Phone Banking ID and PIN instantly:

 
ATM <Instant>

ATM

Visit any of our DBS/POSB ATMs island wide using your existing ATM/ Credit/ Debit Card.

DBS Branch

Branch

Visit any DBS/POSB branch with your identity card/passport (and relevant pass issued by the Immigration & Checkpoints Authority of Singapore).

Alternatively, you can mail in this application form. You will receive your Phone PIN by mail within 7 working days


Forgot your Phone Banking PIN? Reset instantly using any of these options

 
ATM <Instant>

ATM

Visit any of our DBS/POSB ATMs island wide using your existing ATM/ Credit/ Debit Card.

DBS Branch

Branch

Visit any DBS/POSB branch with your identity card/passport (and relevant pass issued by the Immigration & Checkpoints Authority of Singapore).

Alternatively, you can dial 1800 111 1111 (from Singapore) or (+65) 6327 2265 (from Overseas) for assistance from our Customer Service Officers.



Want to change your PIN to one that is easier to recall? Here’s how:

 
Change your PIN instantly with a call

Dial +65 6327 2265 → Enter your ID and existing PIN → Press *4 and follow the prompts to key in your new PIN of choice (6-9 digits)


Get started with your Phone Banking ID and PIN



Direct services available on Phone Banking:

BANKING

CREDIT CARD

  • Account Balance
  • Last 5 transactions
  • Salary enquiry
  • Statement Requests
  • Bill payment (including Fines & Donations)
  • Cheque services
    • Cheque Status
    • Stop Cheque Requests
    • Cheque book Requests
  • Fee waivers
  • Outstanding and available balance
  • Last 5 transactions
  • Temporary limit increase
  • Points enquiry and redemption
  • Statement Requests

CASHLINE

INVESTMENT & OTHERS

  • Fee waivers
  • Outstanding and available balance
  • Last 5 transactions
  • Statement Requests
  • Cheque services
    • Cheque Status
    • Stop Cheque Requests
    • Cheque book Requests
  • Investment
    • IPO Enquiry
    • CPF Investment Services
    • Electronic payment of shares
  • Change Phone Banking PIN
  • Change Phone Banking ID (foreigners only)
  • Rates
    • Foreign currency notes
    • Foreign exchange rates
    • Foreign currency fixed deposit rates
    • Singapore dollar fixed deposit rates
  • Branch code
  • Branch location
  • Operating hours

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