SMS "Q"

SMS "Q"

No more waiting in line at the branch! Be notified via sms only when you are ready to be served.

SMS "Q"

 

At a Glance

Enjoy more convenience and less fuss with SMS Q. Get notified when it’s almost your turn!

 

Did you know you can perform these services online?

Free up precious time for you and your loved ones by performing these banking services anytime, anywhere with digbank mobile. All it takes is a few taps.

Here’s how to open a new personal account with us anytime, anywhere with digibank mobile.

  1. Download the digibank mobile app from the App Store, Google Play or AppGallery.
  2. Launch the digibank Mobile app and tap on SIGN UP FOR DIGIBANK.
  3. Tap on I’M NEW TO DBS/POSB.
  4. Tap CONTINUE WITH SINGPASS, login and tap I Agree on MyInfo consent screen. (Do not have Singpass? Register online here.)
  5. Provide all required information in the succeeding screens.
  6. Choose your starter bundle
  7. Set up your Visa Debit Card.
  8. Upload Supporting Documents, if required.
  9. Set up your digibank login.
  10. Review the details and tap on Confirm Application.
  11. Your digibank onboarding is completed.

Note: If document upload is required, your application will be processed within 3 working days.

Get the latest POSB digibank Mobile app now!
Find out what can digibank do to meet your banking needs here.

     

Here’s how to update your contact details anytime, anywhere on digibank mobile.

  1. Log in to digibank mobile and tap on More on the bottom navigation bar.
  2. Scroll down to YOUR PROFILE, tap on Update Particulars and select Contact Details.
  3. Tap on CHANGE, input your details and tap SAVE.
  4. Tap NEXT to review your changes and tap CONFIRM to update your Contact Details.

Get the latest POSB digibank Mobile app now!
Find out what can digibank do to meet your banking needs here.

     

Here’s how to arrange for a Credit/Debit/ATM Card replacement anytime, anywhere on digibank mobile.

  1. Log in to digibank mobile and tap More.
  2. Under "Manage Card & Loans", select Replace/Block Card.
  3. Select the Reason for Replacement.
  4. Select the card to be replaced.
  5. Review your request and tap Replace Card.
  6. Your new card will be sent to you within 5 working days.

Get the latest POSB digibank Mobile app now!
Find out what can digibank do to meet your banking needs here.

     

Cant find what you’re looking for? Find more topics here!

 

Still prefer to take a SMS “Q”? Here’s how to do it

  1. Send "Q" to the Branch SMS number to receive a list of services they offer.
  2. Reply with the corresponding number indicated to request for a queue number.
  3. Receive an SMS notification when your turn is near.
  4. POSB Tampines Central and DBS Tampines One branches will be relocating to DBS Century Square, 2 Tampines Central 5, #03-14 Century Square Shopping Mall, Singapore 529509 on 16 October 2023. The last day of operation for both branches will be on 14 October 2023.

The SMS Q service is not available for the LKY100 coin collection. Please book your collection slot here before visiting the branch.

SMS number is also available at branch locator.

Note: SMS queue ticketing is applicable to full service branches only

Bank Branch SMS Phone Number

POSB

Bedok Central Branch

83184358

POSB

Bukit Batok Central Branch

83184359

POSB

Compass One Branch

83184364

POSB

Hougang Central Branch

83184367

POSB

Jurong Point Branch

83184369

POSB

Paya Lebar Branch

83184397

POSB

Square 2 Branch

83184378

POSB

Tampines Central Branch

83184379

POSB

Tiong Bahru Branch

83184382

POSB

Waterway Point Branch

83184384

POSB

White Sands Branch

83184385

POSB

Yishun West Branch

83184390

DBS

Ang Mo Kio Central Branch

83184357

DBS

Bishan Central Branch

83184325

DBS

Bukit Timah Branch

83184326

DBS

Choa Chu Kang Branch

83184327

DBS

Clementi Central Branch

83184363

DBS

HarbourFront Branch

83184330

DBS

Holland Village Branch

83184331

DBS

Kovan Branch

83184332

DBS

MBFC Branch

83184335

DBS

Parkway Parade Branch

83184338

DBS

Plaza Singapura Branch

83184339

DBS

South Bridge Branch

83184346

DBS

Suntec City Branch

83184347

DBS

Tampines One Branch

83184350

DBS

Thomson Branch

83184351

DBS

Toa Payoh Branch

83184352

DBS

Towner Road Branch

83184353

DBS

Westgate Branch

83184354

DBS

Woodlands Branch

83184355
 

Don’t have digibank yet?

Get the latest POSB digibank Mobile app now!
Find out what can digibank do to meet your banking needs here.

     

Explore more

Services

Thank you. Your feedback will help us serve you better.

Was this information useful?

That's great to hear. Anything you'd like to add?
We're sorry to hear that. How can we do better?
Enter only letters, numbers or @!$-(),.