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Managing your applications and statements with ease
Update your particulars conveniently via digibank

digibank mobile

Ready to update your particulars with digibank mobile?

Update Now

Don’t have digibank mobile? Save, plan and manage your finances on the go – all in one app, download now:

     

Need more help? Refer to our step-by-step guides.

digibank Online

Use our online banking platform to update your profile.

Already a digibank user ?

Login Now

Not yet a digibank user?

Get Started

Need more help? Refer to our step-by-step guides.

Singpass (ATM/Debit Card)

Use your ATM/Debit Card to retrieve your information from Singpass to update your records with the bank.

Update Now

Do not have Singpass? Register online here

Need more help? Refer to our step-by-step guides

Video Teller Machine (VTM)

Use the VTMs located at some of our branches for services such as personal particulars updates (e.g. mobile number, signature) and card replacements. Click here to find out more.

Need more help? Refer to our step-by-step guides.

AXS

Update your mailing/residential address and mobile number (for work permit holders only) at any AXS station with your ATM/Debit/Credit Card.

Need more help? Refer to our step-by-step guides.

Frequently Asked Questions

I’ve left Singapore and I need to update my residential/mailing address. Can I do it online?

Yes. You may use digibank mobile/online to update your overseas address.

What’s the difference between residential and mailing address?
Residential address is the address where you currently live whereas mailing address is where you like to receive your statements and/or bank correspondences (if any).
How long does it take for my details to be updated?
Most of the updates will take effect immediately with some exceptions (e.g. non-working days, cut-off times). More details on the processing time will be shown when you perform the update.
Is there any manual form I can download to update my personal particulars?

No, mail-in forms are no longer available. You may update your particulars via digibank. Alternatively, you may explore other options here. 

I’ve been notified that my bank statement/letter was returned as my mailing address is invalid. What do I do?

Please update your latest mailing address for your statements/letters to be sent to your new address. If you’re applying for a new Debit or Credit Card, please submit a new card replacement request after performing the address update.