At a Glance

Updating of personal particulars have never been simpler. No more queueing up at the branch to update your personal details – now, you can update them in the comfort of your own home.

Update the following information with digibank

Contact & Address Details

  • Mobile, Home, Office, Fax numbers
  • Email address
  • Residential and Mailing Address
  • Marketing contactability options

Personal Details - New!

  • Name, Date of Birth, Nationality, Gender, Race, Pass Type and Pass expiry date with your Singpass
  • Passport/Pass number and expiry date
  • Salutation, Marital Status, Occupation details, Individual CDP account number

Update now

Don’t have digibank? You may also update your contact, address and/or personal details with your Card & PIN and Singpass. Click here to Login.

Notes

1. Mobile number and email address

  • Keep your mobile number and email address updated to receive transaction alerts and be notified of your account activities.
  • Ensure your mobile number and email address are uniquely yours. Don’t share with another person.

2. Address

  • Update will take 1 working day for credit cards, 4 working days for Margin Trading accounts.
  • Request submitted after 8 pm daily (inclusive of weekend and public holiday), will be processed on the next working day.

3. Passport/Pass number and expiry date

  • Request will be reviewed, and you will be notified within 5 working days upon completion.

4. Card & PIN

  • Applicable for ATM/Debit card linked to a DBS/POSB Bank account except for POSB Smiley Child Development Account (CDA). 
 

Other Ways to Update

You may also update the following details via our Video Teller Machine. Learn more

  • Mobile, Home, Office, Fax numbers
  • Email Address
  • Residential Address
  • Mailing Address

AXS allows you to update your address. Simply follow the below steps:

  • Step 1: Click on DBS or POSB banner button and select “Services > Update My Address”
  • Step 2: Select the type of address you are updating “An Overseas Address” or “A Singapore Address”
  • Step 3: Input your new address
  • Step 4: Check your details and select “Confirm”
  • Step 5: Insert and remove your DBS/POSB ATM/Debit card and enter your PIN for verification

You may also update the following details by mailing in the completed Personal Details Update form to us. We will notify you when the update is completed.

  • Mobile, Home, Office numbers
  • Email Address
  • Residential Address
  • Mailing Address

Alternatively, you may visit any DBS/POSB branch with your NRIC/Passport to have your particulars updated.

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