Personal Particulars Update

Personal Particulars Update

Update your personal particulars using any of our digital channels.

Personal Particulars Update

 

At a Glance

Updating of personal particulars have never been simpler. No more queueing up at the branch to update your personal details – now, you can update them in the comfort of your own home, on any of our digital channels.


What you can update:

 digibank mobile digibank online Card and PIN
(Login with your ATM/Debit card to update using Myinfo with Singpass)
Contact details
  • Mobile, Home, Office, Fax numbers
  • Email address
  • Marketing Contactability options

✓

✓

✓
Personal details
  • Occupation details

✓

✓

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Address details
  • Residential Address
  • Mailing Address

✓

✓

✓

Update your particulars conveniently and instantly.

Get the latest POSB digibank app now and start updating.

     

Notes

1. Mobile number and email address

  • Keep your mobile number and email address updated to receive transaction alerts and be notified of your account activities.
  • Ensure your mobile number and email address are uniquely yours. Don’t share with another person.

2. Address

  • Update will take 1 working day for credit cards, 4 working days for Margin Trading accounts.
  • Request submitted after 8 pm daily (inclusive of weekend and public holiday), will be processed on the next working day.
3. Card & PIN
  • Applicable for ATM/Debit card linked to a DBS/POSB Bank account except for POSB Smiley Child Development Account (CDA). 
 

Other Ways to Update

You may also update the following details via our Video Teller Machine. Learn more

  • Mobile, Home, Office, Fax numbers
  • Email Address
  • Residential Address
  • Mailing Address

AXS allows you to update your address. Simply follow the below steps:

  • Step 1: Click on DBS or POSB banner button and select “Services > Update My Address”
  • Step 2: Select the type of address you are updating “An Overseas Address” or “A Singapore Address”
  • Step 3: Input your new address
  • Step 4: Check your details and select “Confirm”
  • Step 5: Insert and remove your DBS/POSB ATM/Debit card and enter your PIN for verification

You may also update the following details by mailing in the completed Personal Details Update form to us. We will notify you when the update is completed.

  • Mobile, Home, Office numbers
  • Email Address
  • Residential Address
  • Mailing Address

Alternatively, you may visit any DBS/POSB branch with your NRIC/Passport to have your particulars updated.

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