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Self-Service Banking 24 hours a day, at your convenience.

Banking needs don't always fit working hours. Our self-service banking provides hassle-free access to your account. Manage your cash, coin, and cheque transactions with our machines and services.
Self-Service Banking Services 24 hours a day, at your convenience.
Self-Service Banking 24 hours a day, at your convenience.
Find out more
Overview
Overview
ATM Services
Coin-related services
Cheque deposit services​
Video Teller Machine (VTM) Services​
FAQ

ATM Services

ATM accessibility varies by location. Refer to notices for more details and available services.

Cash Withdrawals:

Notes available in:
  • S$10 and S$50 at all ATMs; S$2, S$5 and S$100 at selected ATMs. Subject to availability.

Daily withdrawal cap:
  • S$9,000, regardless of the number of cards owned.

Branch assistance required:
  • Using Passbook
  • Amounts over S$9,000 within the same day.

Cash Deposits:

Notes accepted in:
  • S$10, S$50 and S$100 at all ATMs; S$2, S$5 and S$1000, including deposits into third-party DBS Corporate Accounts at selected ATMs.

Daily account limit:
  • Cardless deposits: S$50,000 daily (max S$20,000 per transaction). Carded deposits: S$200,000 daily (max S$200,000 per transaction).

Notes Exchange:

Notes available in:
  • S$2, S$5, S$10, S$50 and S$100 at selected ATMs. Subject to availability.

Other services on ATM

Services

  1. Balance Enquiry
  2. Bill Payments
  3. Funds Transfers
  4. Card Service
    • Credit / Debit / ATM Card PIN Reset
    • Card Activation
    • Enable / Disable Card for Overseas Use
  5. Instant Passbook Update
  6. Investment Services
    • Subscriptions and Payments of Shares and Bonds
  7. Top-up Services
    • Mobile Prepaid Card
    • NETS CashCard
    • NETS FlashPay
    • EZ-Link Card / Concession Card
  8. NETS CashCard Refund
    • Applicable up to 3 months after the expiry date

Coin Deposit, Withdrawal & Exchange at Branches

Coins accepted

  • 1¢, 5¢, 10¢, 20¢, 50¢, and S$1​
  • Floral Series or National Icon/Landmark Series​

Coin deposit

Fee: S$1.80 for every 100 pieces
  • Waived, if you’re a POSB Child Development Account holder​​

Coin withdrawal / exchange

Fee: S$1.80 for every S$50
  • Minimum withdrawal / exchange amount: S$50

Service hours​

  • Every Tuesday and Thursday​
  • 8:30am to 11:30am​​​

Cheque deposit services​

1. Check that your deposit instructions are written at the back of the cheque.​

Please provide your full name as reflected in your bank account records, your bank account number, and your contact number. For security purposes, we recommend crossing your cheque and striking out the words "or Bearer".

2. Take note of the cut-off timings for quick cheque deposits.

Timings vary according to the type of currency.​

3. Mailed-in cheques are subjected to local mail delivery times and processed in 2 working days upon receiving them.​

We recommend taking a photo of your cheque before posting it.​

Find a nearest Quick Cheque Deposit Location, or mail your cheques to us to:

DBS Bank
Robinson Road Post Office
PO Box 1235
Singapore 902435

Video Teller Machine (VTM) Services​

Self-Service banking is now more convenient than ever with our VTMs. Perform non-cash banking services 24/7, beyond regular banking hours. ​

What you'll need to begin:

  • Your ATM or Debit Card​
  • NRIC (for Singaporeans and PRs) or Passport (for foreigners)​
  • Your registered mobile phone for faster authentication

What you can do on VTM

Self-Service​

  • Change of Particulars – Address, Email, Signature
  • Balance Enquiry
  • Debit Card Issuance/Replacement
  • Reset Card PIN
  • Amend Card Settings – Card Withdrawal Limits, Account Linkage
  • ATM Card Issuance/Replacement
  • Instant Passbook Replacement

Face-To-Face Video Teller assistance​

(available from 9.30am to 6pm daily)

  • Change of Particulars – Mobile
  • Change GIRO Payment Limit
  • Delete GIRO Arrangement
  • Request Additional Cheque Book (via Mail Out)
  • Replacement of Passbook (via Mail Out)

Branch assistance required​

(available during branch operating hours)

  • Change of Particulars – Passport

Frequently Asked Questions