Frequently Asked Questions​

What are the available services on our DBS/POSB public websites?​

Acquisition related features

  1. Personal Loan Application
  2. Balance Transfer Application
  3. Credit Card Add-On
  4. Paynow Registration
  5. Paynow Registration for children under 16 years old

Servicing related features

  1. View Transaction - Deposit Account, Credit Card and Debit Card
  2. View Deposit Account Balance
  3. Block and Unblock Credit Card
  4. Block and replace lost / damaged / expired card
  5. Report a Scam
  6. Check your DBS Points
  7. Activate New Card
  8. Statement Request - Deposit Account, Credit Card and Cashline
How do I get further assistance if DBS digibot is unable to assist me?

We try our best to provide for you. Click here to find out more DBS digibot services.

Can I access the same features on all devices?
Yes, the digibot is available on DBS websites and digibank online/mobile.
How do I get further assistance if DBS digibot is unable to assist me?
You may visit our DBS Help & Support page which provides a suite of digital services and guides to assist you. Alternatively, you may visit our Contact Us page.

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Services