At a Glance

The Video Teller Machine allows you to conduct your non-cash transactions 24/7.

What you will need to begin your transaction:

  • ATM/Debit card for verification and
  • Your mobile phone with a registered number with the bank, for a faster transaction.

Watch the video below or click here to find out more information on our VTMs!

  1. Personalised banking service to assist you in your transaction

    Find a nearby VTM at any of the following locations:

    No. Name of Location Address and Postal Code
    1. Rivervale Plaza* Blk 118 Rivervale Drive #01-21
    Rivervale Plaza
    Singapore 540118
    2. DBS SUTD Branch 8 Somapah Road #01-103
    Singapore 487372
    3. Kampong Ubi Blk 301 Ubi Ave 1 #01-257
    Singapore 400301
    4. Our Tampines Hub 495A Tampines Ave 5 #B1-20
    Singapore 529650
    5. Toa Payoh North Blk107 Toa Payoh Lor 1 #01-266
    Singapore 310107
    6. Bedok North Blk 539 Bedok North St 3 #01-647
    Singapore 460539
    7. Ang Mo Kio Central Blk 712A Ang Mo Kio Avenue 6 #01-4066
    Singapore 560712
    8. POSB Yishun North Branch Blk 290 Yishun Street 22 #01-401
    Singapore 760290
    9. Bukit Batok West Blk 153 Bukit Batok West St 11 #01-292
    Singapore 650153
    10. DBS Plaza Singapura Branch 68 Orchard Road #B1-25 Plaza Singapura
    Singapore 238839
    11. POSB Kampung Admiralty Branch Block 676 Woodlands Drive 71, Kampung Admiralty, #B1-01
    Singapore 730676
    12. DBS Suntec City 3 Temasek Boulevard #02-709/710/711 Suntec City Mall
    Singapore 038983
    13. POSB Paya Lebar 10 Eunos Road 8, Singapore Post Centre, #01-106/107/108
    Singapore 408600
    14. Nee Soon South 30 Yishun Street 81 #01-04 Nee Soon South Community Club
    Singapore 768455
    15. Ang Mo Kio North Blk 629 Ang Mo Kio Avenue 4 #01-1018
    Singapore 560629
    16. Boon Lay 10 Boon Lay Place #01-06 Boon Lay Community Club
    Singapore 649882
    17. DBS Raffles Link B1-28 & B1-30, 1 Raffles Link
    Singapore 039393
    18. POSB Zheng Hua CC 1 Segar Road #01-06 Zhenghua Community Club
    Singapore 677738
    19. POSB Canberra CC 2 Sembawang Crescent #01-02 Canberra Community Club
    Singapore 757632
    20. POSB West Coast 2 Clementi West Street 2 Annex Building #03-12 West Coast Community Club
    Singapore 129605
    21. POSB Potong Pasir 6 Potong Pasir Ave 2 Potong Pasir
    Singapore 358361
    22. Aperia Branch 12 Kallang Avenue, #01-24
    Singapore 339511

    Our machines are available 24/7 for self assistance. If you require staff assistance, our customer service officers are available daily from 830am to 12am.
    *Subjected to mall operating hours.
    **Subjected to branch banking hours.


Frequently Asked Questions

The VTM is a teller machine enhanced with live-video capabilities. You have the option to speak face-to-face with a customer service officer whenever assistance is needed. What's more, you can perform branch banking services on this machine.

  • Balance Enquiry
  • Token Issuance
  • Token Replacement
  • Cards Issuance
  • Cards Replacement
  • Change of Cards Settings
  • Change of Particulars - Email
  • Change of Particulars - Address
  • Reset PIN

*Face to Face Video Teller Assistance required for the following:

  • Change of Particulars - Mobile
  • Account Closure
  • Card Block
  • Bill payment for cashline
  • Pay POSB/DBS Credit Cards
  • Additional Cheque Book requests
  • Telephone Banking PIN
  • Delete GIRO arrangement (1st party)
  • Change GIRO payment limit
  • Take in instruction for mail out of passbook replacement

*Face to Face Video Teller Assistance available from 8.30am to 12 am daily.

You will need your ATM/Debit card for verification. Or you can use your NRIC (Singaporeans and Malaysians) or passport if you do not have your ATM/Debit card with you.
Bring along your mobile phone with a registered number with the bank, for a faster transaction.

Our on-screen customer service officers will be there to assist you from 8.30am to 12am daily.

No, you can conduct your banking within the enclosed VTM cubicle for privacy.

English, Mandarin, Malay and Tamil language are currently offered at our machines.

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