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At a Glance
Our suite of transaction alerts lets you bank with confidence and peace of mind. Choose how you want to be notified by customising your alerts preference and alert threshold limits via digibank online.
List of Transaction Alerts
|Personal Account Alerts|
|Update Personal and Contact details|
|Update Mailing Address|
|Increase Transfer and Payment Limits|
|Digital Transactions Alerts|
|Funds Transfer to My Account|
|Funds Transfer to Other DBS/POSB Account|
|Funds Transfer to Other Bank Account|
|Future-dated Funds Transfer to Other Bank Account|
|Funds Transfer to Overseas Account|
|One Time Funds Transfer and Payment|
|Pay Other Bank Cards|
|Pay Easy Services|
|d2Pay (eNETS Transactions)|
|PayNow Outgoing Transactions|
|Scan and Pay Transactions|
|ATM and Banking Services Alerts|
|Local ATM Cash Withdrawal|
|Overseas ATM Cash Withdrawal|
|Local NETS Transactions|
|Overseas PIN Transactions|
|Standing Instruction Set-up*|
* From 28 Nov, we will be sending transaction alerts to your preferred email address for your monthly GIRO/SI.
|Local Card Transactions|
|Overseas Card Transactions|
|Online Card Transactions|
|Outgoing Transaction Notifications|
Alternatively, you may visit any branch for assistance on:
- ATM and Banking Services Alerts
- Alerts on DBS/POSB Cards(s)
Frequently Asked Questions
You can choose which Alert you want to receive by logging into digibank online. Select Manage Alerts under the Preferences section located at the top right corner of digibank online.
The minimum threshold alert limit varies by transaction type. To learn more, click here.
Please call our 24-hour DBS Customer Service Hotline at 1800 339 6963 or (65) 6339 6963 from overseas for clarification on the alert that you have received.
Simply login to your PayLah! app:
- Tap on More > Settings > Manage Notifications
- Turn off the Outgoing Payments button
Login to digibank and select the account which the transaction was debited.
The GIRO/Standing Instruction transaction alerts are not optional and are only sent via email.
Note: Email alerts for successful GIRO/Standing Instruction transactions are temporarily suspended as we are upgrading our system. Email alerts for these transactions will resume after the system upgrade.