Important: If you need help urgently to report scams, fraudulent transactions or lost cards, please call us.
Share your banking enquiry or feedback via digibot simply by following the steps below:
- Click Message Us
- Look out for the chat window that will open on your screen after you select any of the Message Us Options
- Select "Proceed to Authentication" for us to address your account-related enquiries in our reply. Otherwise, you can also select "Leave My Details" for general enquiries. This option will not allow us to address your account-related information.
Should you wish to file a complaint regarding an unsatisfactory experience, please leave us a message.
For feedback regarding financial advisory services relating to investment and/or life insurance products, you may email to faafeedback@dbs.com. If this involves any mis-selling or misrepresentation of the product, an independent unit that is not directly involved in providing any financial advisory services will contact you to gather more information to facilitate the investigation.
Learn more about how we will address your concerns.
